KEITHLEE MODESTO
Emirates National Bank of Dubai
Lawton,OK
5
years of professional experience
A highly dynamic individual with experience in the field of Information Technology and Retail Banking proven of having team leadership skill. Self-motivated and quality conscious with good interpersonal ability. Can work under pressure with or without supervision.
Work History
Credit Analyst | Loan Processor
2 Years 7 Months- Process credit card application under ENBD retail credit card department using IBM FileNet
- Process Portal Ensuring clients submitted documents are valid genuine and complies with the policy to control fraud and reduce risk.
- Verifying customer document and approving limits based on customer profile, company profile and Central Bank Guidelines.
- Pulling out customer’s credit bureau report and analyzing customers having any liabilities with other banks.
- Responsible for verifying and analyzing credit information and documents of customers as provided by sales unit and branches for issuing credit cards and loans.
- Responsible for performing exposure checks to find any liabilities such as Auto loans, Home loans, personal loans, credit cards ROL’s that customers have within the group companies and other banks.
- Any other responsibility, as may be entrusted, in the course of normal functioning of the department.
IT Support Engineer
10 Months- Team Leader of Preventive Maintenance team – keeping and assuring PM schedules were done regularly.
- Renders immediate support to approximately 5000+units of airport check in and gates counter and rapport to users the nature of issues occurred.
- Installations of ARINC airport IT Devices to check in and bus and gate counters
- Troubleshoots hardware issues on CUTE (Common User Terminal Equipment) peripherals (Baggage Gate Readers, Workstations, Desko Keyboard, Optical Card Readers, Telex Printers).
- Re-installation of software applications such as reformatting and re-images or application cloning.
IT Support Engineer | MIS Staff
1 Year 5 Months- Desktop Supports of approx. 3 thousand internal clients with IT technical issues over the phone , remote desktop and physical check if necessary
- Planning and undertaking preventive maintenance of workstations and network physical frames.
- Upgrades system software applications
- Renders First Line Support to corporate’s POS users.
Education
Bachelor of Science - Information Technology
Skills
Team Player
Possesses good interpersonal skills
Can work under pressure and with excellent results.
Trouble Shooting Skills
Speed Typing Skills
Data Entry Skills with High Accuracy
TRAININGS AND SEMINAR
- BASIC LIFE SUPPORT - GREAT PLAINS TECHNOLOGY CENTER 2024
- FIRST AID - GREAT PLAINS TECHNOLOGY CENTER 2024
Timeline
Credit Analyst | Loan Processor
Emirates National Bank of Dubai
08.2015 - 03.2018Read More
IT Support Engineer
Aeronautical and Radio Inc., Managed Services (ARINC)
08.2014 - 06.2015Read More
IT Support Engineer | MIS Staff
KCC Property Holdings Inc
10.2012 - 03.2014Read More
STI College of General Santos
Bachelor of Science from Information Technology
Read More