Keith Lourcene Borreta
Cape Coral,FL
Summary
Skilled professional with a adaptable skill set and a consistent record of success in different working environments. Showed ability to build connection with different ethnicity, race, and attitude of people. Maintained excellent teamwork by being committed as a leader and person. Great experienced on a high pressure situations.
Overview
7
7
years of professional experience
Work History
Server
Hooters
Cape Coral, FL
09.2022 - Current
- Handled multiple tables with magnificent customer service.
- Familiarize yourself with the menu and promotions to provide a confident answer to a customer who is not familiar with the food.
- Made sure sections stayed sanitized for everyone's health.
- Safety guidelines are certainly followed.
- Promptly listen and took customer's order or concern to exceed their high standard.
- Exceptional relationship with customers by knowing their preferred liking.
Customer Service Representative
Publix Grocery
Cape Coral, FL
05.2017 - 05.2022
- Resolves customer's complaint by sorting out the problem, clarifying the solution, and giving them the support they need to solve the problem.
- Trained new employees to share knowledge about premier customer service.
- Assisted customer and recommended alternative item, closest to their preferred products.
- Process money orders, Western Union, checks, coupons, and traveler's checks.
- Identifying the right and wrong by communicating with co-workers and other departments.
- Provided exceptional customer service by getting familiar with customers.
Education
High School Diploma -
Mariner High School
Cape Coral, FL04-2019
Some College (No Degree) - Nursing Education
Florida SouthWestern State College
Fort Myers, FLSkills
- Optimistic
Languages
English
Full Professional
Filipino
Native/ Bilingual
Timeline
Server
Hooters
09.2022 - Current
Customer Service Representative
Publix Grocery
05.2017 - 05.2022
High School Diploma -
Mariner High School
Some College (No Degree) - Nursing Education
Florida SouthWestern State College
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