Keith R. Belanger
Portland,ME
Summary
Dynamic leader of a student persistence team with a strong track record in staff development and performance coaching. Expertise in fostering employee engagement and enhancing team performance through effective team-building strategies. Proficient in outdoor recreation activities and passionate about environmental stewardship. Committed to excellence and continuous professional growth within higher educational.
Overview
5
5
years of professional experience
Work History
Team Leader Manager
Southern New Hampshire University - On Campus
Manchester , New Hampshire
05.2024 - Current
- Facilitated continuous learning and professional development for team members through organized activities and team-building events.
- Directed workflow effectively by utilizing management platforms to oversee team assignments, monitor deadlines, and document performance.
- Develop personalized growth plans after conducting performance assessments.
- Implement improvements by delivering targeted training based on data analysis during team reviews, and 1:1 coaching sessions.
- Oversee daily workloads and workflow for smooth operations.
Student Finance Consultant
Southern New Hampshire University - On Campus
Manchester, NH
05.2021 - 06.2024
- Counseled students through financial aid topics such as college affordability, FAFSA, loan funding, scholarships, etc.
- Maintained meticulous documentation and swift tracking of 25-plus daily account interactions, ensuring compliance with confidentiality policies and risk management strategies.
- Engaged with students and colleagues through various communication channels, and participated in projects like outreach pilots, Financial Aid Appeals, and mentoring/coaching new hires.
Guide Assistant - Internship
Lopstick Lodge and Cabins
Pittsburg , NH
06.2020 - 08.2020
- Ensured equipment readiness by performing safety checks. Monitored weather conditions to ensure client safety during trips.
- Inspected water conditions before trips, determining optimal client success spots.
- Instructed clients on responsible stewardship of natural resources while fishing.
- Delivered fly fishing lessons covering casting and knot-tying techniques. Assisted in choosing suitable equipment while out on the water.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Manchester, NH04-2023
MBA - Leadership
Southern New Hamshire University
New HamshireSkills
- Staff development
- Performance coaching
- Employee engagement
- Motivational skills
- Team-building activities
- Outdoor risk management
- Environmental stewardship
Affiliations
- Current Board Member of the Native Fish Coalition of Maine
- Has volunteered for organization such as the Native Fish Coalition of Maine, Trout Unlimited, York Land Trust, State of New Hampshire
- Active outdoorsman well versed in fly fishing, canoeing, backpacking, camping, etc.
References
References available upon request.
Timeline
Team Leader Manager
Southern New Hampshire University - On Campus
05.2024 - Current
Student Finance Consultant
Southern New Hampshire University - On Campus
05.2021 - 06.2024
Guide Assistant - Internship
Lopstick Lodge and Cabins
06.2020 - 08.2020
Bachelor of Science - Business Administration
Southern New Hampshire University
MBA - Leadership
Southern New Hamshire University
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