J'Vonna Harris
Woburn,MA
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Committed to strong work ethic and providing great customer service.
Overview
2
2
years of professional experience
Work History
Mentor Volunteer
Wakefield Memorial HIgh School
Wakefield, MA
09.2018 - 02.2020
- Supported younger peers through one-on-one sessions, determining aspirations, setting goals and working through challenges while transitioning in the Metco program.
- Shared information about student life, academic offerings and healthy decision making.
- Maintained excellent attendance record, consistently arriving to work on time.
- Counseled students individually and in group sessions to help promote personal and educational motivation.
- Redirected students using Positive Behavior Support.
Medical Records Intern
Dimock Community Health Center
Dorchester, MA
06.2019 - 09.2019
- Adhered to all facility, company and legal guidelines.
- Sorted materials and filed according to guidelines.
- Prepared mailings of information and documentation.
- Received and routed medical records.
Camp Counselor
Curtis Hall Community Center
Jamaica Plain, MA
06.2018 - 08.2018
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression.
- Communicated with parents about campers' activities and reported concerns and suggestions.
- Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Resolved conflicts that arose between campers.
- Followed established emergency procedures to enable best possible resolution of incidents.
Education
High School Diploma -
Wakefield Memorial High School
Wakefield, MA06.2020
Skills
- Operations support
- Administrative support
- Research
- Relationship building
- Telephone etiquette
- Documentation proficiency
- Problem resolution
- MS Office
- Customer Service
- Active listening
Timeline
Medical Records Intern
Dimock Community Health Center
06.2019 - 09.2019
Mentor Volunteer
Wakefield Memorial HIgh School
09.2018 - 02.2020
Camp Counselor
Curtis Hall Community Center
06.2018 - 08.2018
High School Diploma -
Wakefield Memorial High School
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