KEJDA JUSHI
Brooklyn,NY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Costumer Service/Sales Representative
Victoria’s Secret & Pink
12.2023 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Costumer Service/Sales Representative Team Leader
ZARA INC Clothing Store
01.2023 - 09.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Selling products or services to customers, and representing the brand.
Receptionist
Pro-Progress
09.2019 - 07.2020
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
Education
Professional Master Degree in Environmental - Environmental Agriculture
Agricultural University of Tirana-Tirana , Albania
Tirana-Tirana , Albania10.2019
Bachelor of Agro-environment And Ecology - Environmental Engineer
Bachelor of Agro-environment And Ecology
Agricultural University Of Tirana–Tirana, Albania09.2016
Skills
Strong, open communicator, with the ability to influence and motivate others to take action
Self-motivated to learn more about the business and is proactive in professional development
Fluent in English, Italian and Albanian Proficient in Exel, Word and PowerPoint
Timeline
Costumer Service/Sales Representative
Victoria’s Secret & Pink
12.2023 - Current
Costumer Service/Sales Representative Team Leader
ZARA INC Clothing Store
01.2023 - 09.2023
Receptionist
Pro-Progress
09.2019 - 07.2020
Professional Master Degree in Environmental - Environmental Agriculture
Agricultural University of Tirana-Tirana , Albania
Bachelor of Agro-environment And Ecology - Environmental Engineer
Bachelor of Agro-environment And Ecology
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