Kekama Arnold
Victra Verizon
Waianae ,HI
6
years of professional experience
Dynamic Inbound Sales Representative with a proven track record at Charter Spectrum, consistently exceeding sales quotas and enhancing customer satisfaction. Skilled in customer relationship building and CRM utilization, I thrive in high-volume environments, demonstrating adaptability and a goal-driven mindset to achieve outstanding results.
Work History
Retail Sales Associate
6 Months- Exceeded sales targets through expert product knowledge and customer engagement.
- Trained new associates on sales techniques and company policies to enhance team performance.
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Enhanced customer satisfaction by providing tailored solutions for diverse communication needs.
Inbound Sales Representative
2 Years 2 Months- Engaged customers in product discussions to identify needs and provide tailored solutions.
- Managed inbound calls, delivering exceptional service and addressing customer inquiries effectively.
- Utilized CRM systems to track interactions and ensure accurate record-keeping for follow-ups.
- Collaborated with team members to improve sales strategies and enhance customer satisfaction.
- Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
- Exceeded productivity targets and sales goals by Number%.
- Was a top performer as I exceeded my sales metrics consistently
Food Server
1 Year 9 Months- Delivered exceptional customer service to enhance dining experience.
- Managed multiple tables effectively, ensuring timely order processing and food delivery.
- Collaborated with kitchen staff to maintain menu accuracy and resolve issues promptly.
- Assisted in training new servers on restaurant protocols and service standards.
- Utilized POS systems for order entry and transaction processing efficiently.
- Adapted quickly to changing customer needs and high-pressure situations during peak hours.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Lead Busser
2 Years 9 Months- Coordinated table settings to enhance guest dining experiences.
- Trained and mentored junior staff on bussing protocols and service standards.
- Streamlined workflow between kitchen and dining area for improved efficiency.
- Assisted servers by efficiently clearing tables and resetting for new guests.
Kitchen Expeditor
8 Months- Exceeded sales targets through expert product knowledge and customer engagement.
- Trained new associates on sales techniques and company policies to enhance team performance.
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Enhanced customer satisfaction by providing tailored solutions for diverse communication needs.
Education
High School Diploma
Skills
Inbound sales
High-volume call centers
Goal oriented
Customer relationship building
Performance metrics
Adaptability and flexibility
Goal driven
Accomplishments
I was a certified Top Performer of 2024 for sales.
Timeline
Retail Sales Associate
Victra Verizon
02.2026 - CurrentRead More
Inbound Sales Representative
Charter Spectrum
09.2023 - 11.2025Read More
Food Server
Beach House by 604
12.2021 - 09.2023Read More
Kitchen Expeditor
Beach House by 604
01.2021 - 09.2021Read More
Lead Busser
Beach House by 604
12.2020 - 09.2023Read More
Nanakuli High And Intermediate
High School Diploma
Read More