Manager
International House Of Pancakes
Middletown, NY
01.2023 - 07.2023
- Handled complaints, settled disputes and resolved customer conflicts.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
- Coached and developed team members to support employee growth and development.
- Oversees food preparation.
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Organized and oversees the staff schedules