Keland Martin
Minneapolis,MN
Summary
Motivated young professional offering valuable contributions in all facets of administrative activities derived from a diverse background. Organized and dependable with proven success managing multiple priorities with a positive attitude. Willingness to take on added responsibilities, eager to learn and grow.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Department of Corrections
09.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
Support Specialist
U.S. Probation and Pretrial Services
01.2023 - Current
- Provides office assistance in accordance with approved internal procedures and policies to ensure the smooth and efficient operation of the office
- Follows standard processes and makes informed decisions based on policies, practices and guidelines related to collecting and compiling information needed to support probation/pretrial services officers who are investigating and supervising defendants and offenders
- Responsible for accurately formatting and editing various reports developed by officers, which include presentence reports, violation reports, pretrial reports and collateral responses for the Court and other probation offices
- Conducts research and maintains accurate and up-to-date information in case files for use by other Court staff
- Performs other duties as assigned including but not limited to filing court documents in CM/CF, converting case files to electronic via scanning
- Create create coding systems for firewalls and federal systems
Rail Car Mechanic
Canadian Pacific
01.2022 - 01.2023
- Repair, maintain and inspect freight car equipment in a safe and efficient manner
- Perform all preventative maintenance work and repairs on trucks, underframe, structure, safety appliances, braking systems, draft systems and any associated tests
- Perform all work associated with rush repairs, road work and supplementary service operation of equipment
- Repair and application of all associated piping and valves, guards, shrouds, covers and any cutting, burning, welding, grinding, soldering and brazing associated with removal or application of components
- Accurately and completely fill out required paperwork and prepare written reports detailing any errors related to instrument readings, shipping and receiving paperwork, plant data sheets, environmental reports, inventory sheets, inspection reports, etc
- As required, and recommending corrective actions
- Assist trainees in understanding procedures and regulation
- Demonstrate a sense of urgency when prioritizing work and make decisions aligned with CP's values of accountability, diversity and pride as well as the five foundations: operate safely, develop people, control costs, optimize assets and provide service
Engagement Specialist
St. Jude Children's Research Hospital
01.2020 - 01.2022
- Responds to over fifty emails daily from external partners and donors
- Use active listening and interpersonal skills when communicating with donors and volunteers
- Use a detailed understanding of existing fundraising campaigns and hospital knowledge to effectively recruit committed donors
- Work with other departments to resolve challenging or repeated donor issues (e.g., Inquires related to missing donations, estate, foundation)
- Support over ten programs
- Use computer skills to enter, update and maintain accurate data and confidential information for current and prospective volunteers and donors
- Use negotiation skills to ensure excellent service is provided and fundraising program goals are met, while complying with applicable state laws regulating charitable appeals
Resident Assistant
LeMoyne Owen College
01.2018 - 01.2022
- Communicate effectively with diverse client base, working with a wide variety of disabilities as well as other students and working professionals
- Work in both independent and team environments to anticipate problems and plans accordingly
- Orchestrate and implement social, educational, and recreational programs for over three hundred residents
- Organize and conduct monthly staff meetings addressing resident needs and concerns
Education
Bachelor of Arts - Criminal Justice
LeMoyne-Owen College
Memphis, TN05.2021
Skills
- MS Outlook (advanced)
- MS Word (advanced)
- MS Excel (beginner)
- MS PowerPoint (advanced)
- Planning and Coordination
- Organization and Time Management
- Training and Development
- Public Relations
- Problem Solving
- Leadership
- Negotiating
- Active Listening
- Customer Service
- Critical Thinking
- Safety and Compliance
- Cyber security
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Surveillance
- Observation
- Self-defense techniques
- Safety
- Relationship building and management
- Weapons training
- Crisis intervention training
- Booking procedures
- File and record maintenance
- Inmate behavior modification tactics
- Negotiation
Accomplishments
- Certification in Cisco Packet Tracer, 01/01/21
- Certificates of Perfect Attendance, 01/01/21
Affiliations
- Alpha Phi Alpha Fraternity, Inc.
- Student Government Association (SGA)
- NAACP
Timeline
Correctional Officer
Department of Corrections
09.2024 - Current
Support Specialist
U.S. Probation and Pretrial Services
01.2023 - Current
Rail Car Mechanic
Canadian Pacific
01.2022 - 01.2023
Engagement Specialist
St. Jude Children's Research Hospital
01.2020 - 01.2022
Resident Assistant
LeMoyne Owen College
01.2018 - 01.2022
Bachelor of Arts - Criminal Justice
LeMoyne-Owen College
Similar Profiles
Jose QuijanoJose Quijano
Correctional Probation Senior Officer at Department of CorrectionsCorrectional Probation Senior Officer at Department of Corrections
HYDEN SAULTERHYDEN SAULTER
Correctional Officer at Department of CorrectionsCorrectional Officer at Department of Corrections
Robbin CrawfordRobbin Crawford
Correctional Officer 2 at Department of CorrectionsCorrectional Officer 2 at Department of Corrections
Josea KentJosea Kent
Sanitation Worker at Department of CorrectionsSanitation Worker at Department of Corrections
Nina PierceNina Pierce
Security Guard at Minnesota Vikings SecuritySecurity Guard at Minnesota Vikings Security