Kelby Glenn
Bloomington,IN
Summary
Driven college student with a 2.8 GPA with excellent organizational and interpersonal skills. This internship will also help me financially as I am the son of a single mother. My mother has always worked multiple jobs to give me the opportunities I have been blessed with, I now want to help take the burden off her financially, so this would mean a lot to get this internship opportunity.
Overview
4
4
years of professional experience
Work History
Customer Sales Representative
EcoShield Pest Control
05.2024 - 07.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Described product highlights and benefits to help guide purchasing decisions.
Customer Service Associate
BuffaLouie's
11.2023 - 05.2024
Shift Manager
Papa John's
09.2021 - 04.2023
- Trained and mentored new employees to maximize team performance
- Exercised composure under pressure and in escalated customer service scenarios
- Kept employees operating productively and working on task to meet business and customer needs
- Tracked receipts, employee hours and inventory movements
- Customer Service experience through taking orders, handling customer concerns, and maintains compliance
Customer Service Associate
Chicago's Pizza
04.2020 - 09.2021
Education
High School Diploma -
Tell City High School
Tell City, IN12.2024
Skills
- Accurate money handling
- Problem-Solving
- Leadership
- Computer proficiency
- Communication skills
- Organizational skills
- Teamwork
- Responsible
Activities/Accomplishments
- Class President - 4 years
- Wrestling - 4 years along with football and track
- Pep Club, Spanish Club, Key Club - 4 years
- Volunteer for the Tell City Wrestling Club and Tell City Ladies Fire Department Auxiliary.
- Internship through Walter Hagedorn Law Office.
- Intramural Football Player at Indiana University.
- Volunteer assistant wrestling coach at Tell City Jr. - Sr. High School
Timeline
Customer Sales Representative
EcoShield Pest Control
05.2024 - 07.2024
Customer Service Associate
BuffaLouie's
11.2023 - 05.2024
Shift Manager
Papa John's
09.2021 - 04.2023
Customer Service Associate
Chicago's Pizza
04.2020 - 09.2021
High School Diploma -
Tell City High School
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