Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Kelci Schmidt

Long Beach,CA

Summary

Experienced professional with 10+ years in management and customer service, holding a degree in Communications and Sociology. Skilled in supporting legal teams, managing case files, drafting legal documents, and conducting research. Known for team collaboration, reliability, results-driven approach, communication skills, organizational abilities, and commitment to confidentiality. Excited to contribute communication and leadership skills to your team.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Legal Assistant

LS Carlson Law, PC
06.2020 - Current
  • Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
  • Managed high-volume workload while maintaining strict attention to detail on every task.
  • Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Revised and finalized letters, briefs, and memos.
  • Streamlined communication between legal team members, fostering collaborative work environment.
  • Streamlined office operations and reduced retrieval time by implementing efficient filing system for both physical and digital records.
  • Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
  • Optimized document management processes, leading to quicker access to critical information during case preparation.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
  • Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
  • Handled all client interactions with attentiveness, precision and care.
  • Onboarded and trained new administrative staff.
  • Regularly notarized various legal documents.
  • Proficient in Microsoft Suite, Clio, PracticeMaster/Tabs, and DocuSign systems.

Store Manager/Human Resources

Huntington Surf and Sport
05.2008 - 05.2020
  • Assisted in recruiting, hiring and training of team members.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Staffed special events such The US Open of Surfing and The HB Air Show.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance, resulting in higher employee morale
  • Answered high volume of calls.
  • Demonstrated ability to multitask effectively.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
  • Created and documented standard operating procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
  • Firmly grasped confidentiality requirements with regard to human resources.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

Buyer

Huntington Surf and Sport
01.2013 - 01.2015
  • Predicted trends and conducted market research.
  • Participated in trade shows and conferences to stay informed of the latest industry developments and maintain a strong professional network.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Reviewed legal documents such as contracts and non-disclosure agreements to ensure compliance with company policies.
  • Collaborated with internal departments, analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Provided clerks with information to print on price tags such as price, mark-ups or mark-downs or style number.

Education

Bachelor of Arts - Communications and Sociology

California State University Long Beach
Long Beach, CA
05-2012

Skills

  • Detail Oriented
  • Time Management
  • Communication - Written and Verbal
  • Customer Service
  • Management and Leadership Experience
  • Typing speed of 96 WPM
  • Fast Learner
  • Proficient in Microsoft Suite

Certification

Notary Public

CA - Expires June 17, 2027

Awards

Voted Core Values All-Star in 2024 (Employee of the Year)

Timeline

Legal Assistant

LS Carlson Law, PC
06.2020 - Current

Buyer

Huntington Surf and Sport
01.2013 - 01.2015

Store Manager/Human Resources

Huntington Surf and Sport
05.2008 - 05.2020

Bachelor of Arts - Communications and Sociology

California State University Long Beach

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Kelci Schmidt