Kelcie Patrick
Independence,Or
Summary
Retail leader with strengths in staff management, sales analytics, and operational execution. Supports hiring, training, scheduling, and compliance while using inventory reporting and merchandising adjustments to improve product flow, customer service, and day-to-day store efficiency.
Overview
14
14
years of professional experience
Work History
Store Manager
JimmyZ Independence Gas
Independence, OR
04.2021 - 06.2026
- Led staff of 20, managing scheduling and HR functions, and maintaining personnel files.
- Supported hiring and training of new staff to uphold company standards; conducted annual employee evaluations.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Monitored and reported inventory levels to maintain optimal stock availability.
- Cultivated relationships with vendors, negotiating favorable supply terms to ensure optimal stock of best-selling products.
- Oversaw cashier duties with precision, ensuring accurate daily close-outs and reporting.
- Collaborated with law enforcement to provide evidence for crimes related to theft, counterfeiting, and disorderly conduct.
Cashier
JimmyZ Independence Gas
Independence, OR
06.2019 - 10.2019
- Processed cash transactions with precision to maintain accurate financial records
- Restocked shelves efficiently to ensure inventory availability for customers
- Collaborated with team to complete daily tasks on schedule, supporting overall store operations
Department Supervisor
AAFES
Hill AFB, UT
12.2017 - 06.2018
- Oversaw weekly shift schedules and managed time off requests to ensure operational efficiency
- Executed daily operations, managing price changes, setting planograms, stocking merchandise, and optimizing jewelry sales.
- Assigned tasks to team members to ensure timely project completion.
- Collaborated with vendors to create and assemble product displays that enhanced store layout and customer engagement.
- Assisted customers with superior service, addressing complaints and escalating issues.
Apparel & Accessories Team Member
Target
Layton, UT
07.2017 - 10.2017
- Assisted guests in quickly locating desired products to streamline their shopping experience
- Collaborated with team members to address customer needs and improve satisfaction
- Maintained cleanliness and organization of product zones to create a welcoming shopping environment
- Kept fitting room tidy to enhance customer experience
- Coordinated with other departments to complete tasks
Store Manager
JimmyZ Independence Gas
Independence, OR
11.2012 - 07.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Directed daily store activities to ensure efficient service and comply with policies.
- Improved customer satisfaction by actively engaging with patrons and addressing their needs. and upheld brand standards through attention to personal presentation.
- Established systematic stocking procedures to enhance product organization and accessibility. to ensure shelves and coolers remained organized and accessible.
- Developed comprehensive documentation to outline procedures and improve workflow efficiency. and procedures to streamline daily operations.
Education
High School Diploma -
Central High School
Independence, United States05-2009
Skills
- Supplier relationship management
- Store performance optimization
- Sales analytics
- Decision making
- Staff management
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Customer service excellence
- Rapid learning
- Positive attitude
Accomplishments
- Boosted Store Sales
- Increased store sales by 15% during first year as manager.
- Enhanced Staff Retention
- Reduced staff turnover rate by 20% through improved training programs.
- Achieved High Satisfaction
- Maintained a 98% customer satisfaction rating through effective service.
- Optimized Inventory Levels
- Managed inventory levels, reducing shortages by 30% over two years.
Timeline
Store Manager
JimmyZ Independence Gas
04.2021 - 06.2026
Cashier
JimmyZ Independence Gas
06.2019 - 10.2019
Department Supervisor
AAFES
12.2017 - 06.2018
Apparel & Accessories Team Member
Target
07.2017 - 10.2017
Store Manager
JimmyZ Independence Gas
11.2012 - 07.2017
High School Diploma -
Central High School