Kelcie Pruitt
Oklahoma City,OK
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Seasonal Keyholder
Under The Sun Garden Center
09.2023 - 11.2023
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Maintained a visually appealing store by executing merchandising guidelines and updating displays regularly.
- Managed cash register operations accurately, balancing daily transactions and making bank deposits as needed.
- Demonstrated leadership skills in absence of manager; supervised staff members and delegated tasks effectively.
Professional House Cleaner
Simply Clean LLC
06.2022 - 11.2022
- Organized, cleaned, and sanitized kitchens, bathrooms, and other rooms to tidy and eliminate daily germs
- Cleaned homes following specific and detailed protocols and requests
- Checked supplies inventory regularly to ensure adequate levels are available at all times
- Swept, mopped, vacuumed, and polished floors of all types
- Sanitized doorknobs, light switches, and other frequently touched surfaces
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
Head Waitress
The 99 Restaurant
04.2021 - 02.2022
- Maintained knowledge of menu items, ingredients, and preparation methods to assist guests with menu selection
- Prepared salads, appetizers, and garnishes to assist kitchen staff
- Completed opening and closing checklists to ensure smooth restaurant operations
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary
- Provided exceptional customer service to ensure repeat business from customers
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales
- Monitored dining room for cleanliness, proper set-up, and maintenance of tables.
Education
Radiology Health and Safety Certified -
Oklahoma Dental Foundation
11.2023
Dental Assisting Certification -
Oklahoma City Dental Assistant School
Midwest City, OK10.2023
CPR/AED Certified -
American Heart Association
08.2023
High School Diploma -
Penn Foster Career School
Scranton, PA01.2023
Skills
- Guest Engagement
- Cash Handling
- Interpersonal Skills
- Multitasking Abilities
- Exceptional Customer Service
- Conflict Resolution
- Team Collaboration
- Effective Communication
Timeline
Seasonal Keyholder
Under The Sun Garden Center
09.2023 - 11.2023
Professional House Cleaner
Simply Clean LLC
06.2022 - 11.2022
Head Waitress
The 99 Restaurant
04.2021 - 02.2022
Radiology Health and Safety Certified -
Oklahoma Dental Foundation
Dental Assisting Certification -
Oklahoma City Dental Assistant School
CPR/AED Certified -
American Heart Association
High School Diploma -
Penn Foster Career School
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