Kelcie Wood
Kelso,WA
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Patrick Motorsports
06.2023 - 12.2023
- Every morning I would open up shop by pulling the open signs out, opening up each register, turning lights and computers on
- As customers come in I either am helping them with boots, gear and apparel, or I'm looking up diagrams to help find OEM or aftermarket parts for SXS, ATV, dirtbike, street bike, Harley's and everything in between
- I would also clean and organize the store front
- I help schedule maintenance for peoples equipment as well from basic oil changes to complete engine repair and when comes to their schedule date then I would complete a service sheet with them and take the keys
- I'd give weekly updates to customers as the progress of their machine was ongoing.
Fleet Manager
Trans System
05.2021 - 10.2022
- I would start each morning by going over all our different tanks at each refinery and mill we watched and fill in a spreadsheet to keep track during the day
- I would build the following day's schedule by going over emails and phone calls and tank levels to migrate who was doing what that day
- I had drivers cross into Canada almost every day so I would plan out their customs for each individual.
Supervisor/Dispatcher
Integrity traffic
09.2018 - 02.2021
- When given the dispatching position my main roles were: Receiving phone calls/texts from contractors setting up new or existing jobs
- Building each job by hand thru the program they used which included who was working, what gear they would need, address, times, and numbers/names of who they were working for and more
- When I was promoted to a supervisor my roles were: Checking job sites: If their signs and cones were the correct setup for the area and speed
- Giving write-ups and warnings given to me from upper management
- Checking trucks to make sure they had correct and accurate gear for their jobs and cleanliness inside and outside to make sure they were representing us accurately.
Education
High school or equivalent -
Aloha High School
Aloha Or06.2016
Skills
- Management
- Communication skills
- Organizational skills
- Sales
- Product restocking
- Cash Register Operation
- Drawer balancing
- Customer Assistance
- Cash Handling
Certification
Driver's License, 09/01/20, 06/01/25
Additional Information
I do want to address my time gap between Oct. 2022 and July 2023, I was given the opportunity to be a stay at home mom for those few months to my 1-year-old daughter when I had her in Nov. of 2022.
Timeline
Cashier/Customer Service
Patrick Motorsports
06.2023 - 12.2023
Fleet Manager
Trans System
05.2021 - 10.2022
Supervisor/Dispatcher
Integrity traffic
09.2018 - 02.2021
High school or equivalent -
Aloha High School
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