Keldric Cobb
Hephzibah,GA
Summary
Proven leader and mentor with a track record of driving team effectiveness and customer satisfaction at Taco Bell. Excelled in mechanical troubleshooting and fostering a collaborative environment, leading to a leadership promotion. Skilled in safety protocols and client communication, consistently enhancing service quality and operational compliance.
Overview
8
8
years of professional experience
Work History
Team Leader
Taco Bell
Augusta, GA
09.2016 - 01.2025
- Maintained daily inventory to facilitate successful material distribution.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assessed company operations for compliance with safety standards.
- Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Maintained a positive work environment that promoted collaboration between team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Determined consumer needs to provide products and services appealing to larger market.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Delegated daily tasks to team members to optimize group productivity.
Education
Automotive Engineering
Augusta Technical College
Augusta, GA05-2022
Skills
- Mentoring
- Complaint resolution
- Coaching
- Task delegation
- Client communication
- Quality improvement
- Leadership
- Safety protocols
- Mechanical troubleshooting
- Root-cause analysis
- Hand tools proficiency
- Equipment monitoring
- Cleaning
- Goal setting and achievement
- Complex Problem-solving
- Equipment inspection
- Order preparation
Affiliations
- Customizing personal vehicles
Timeline
Team Leader
Taco Bell
09.2016 - 01.2025
Automotive Engineering
Augusta Technical College
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