Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

KELEEA SHAW

Baldwin

Summary

Focused and compassionate Psychology B.A. student with a strong interest in pediatric neuropsychology and a commitment to understanding cognitive and emotional development in children. Possess a solid academic foundation in psychological theory, research methods, and child development. Passionate about supporting children with neurological and developmental challenges through evidence-based approaches. Eager to gain hands-on experience in clinical or research settings to prepare for graduate studies and a career dedicated to improving children's mental and cognitive health.

Overview

7
7
years of professional experience

Work History

Seasonal Fulfillment Associate

Macys
01.2023 - 12.2023
  • Packaging and shipping out customers' orders
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Providing outstanding customer service on the sales floor to ensure fast, accurate, and courteous service throughout the entire fulfillment process.

Part Time Stock Associate

GAP
01.2023 - 10.2023
  • Providing outstanding customer service on the sales floor
  • Organizing clothes in fitting room area
  • Providing outstanding customer service on sales floor
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.


Valued team member at Gap, a globally recognized leader in retail. I'm known for my commitment to inclusive customer service, quality apparel, and strong employee development programs.

Remote Customer Service

Klarna
01.2022 - 01.2023
  • Award of achievement for providing the best customer service
  • Answering Customer's questions in the best manner
  • Solving any issue Customers may have with a product
  • Communicate and engage with customers in the best manner
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.

Part time

Le Moyne College Den
01.2021 - 01.2022
  • All around labor
  • I worked on campus as a college student handling various flexible labor tasks.
  • Skilled at working independently and collaboratively in a team environment.


Hospital Volunteer

Queens Hospital Center
04.2020 - 03.2021
  • Assisted hospital staff with non-clinical tasks such as greeting patients, providing directions, and organizing supplies.
  • Shadowed nurses and medical assistants, gaining exposure to basic patient care procedures
  • Developed interest in healthcare and strong understanding of medical professionalism.



Receptionist

Glory's Spa
01.2017 - 01.2019
  • Providing outstanding customer service
  • Answering Customer questions in the best manner
  • Helping and Solving any issue customers may have
  • Scheduling appointments


-I have developed front desk skills similar to those in clinic and hospital environments.

Education

Bachelor of Arts - Developmental Psychology

Cuny School of Professional Studies
New York, NY
05-2026

High School Diploma -

IHPCH
Queens, NY
06-2021

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Time management
  • Reliable
  • Flexibility
  • Helpful
  • Hardworking
  • Positive attitude
  • Effective team leader
  • Enthusiasm

Languages

English
Full Professional

Timeline

Seasonal Fulfillment Associate

Macys
01.2023 - 12.2023

Part Time Stock Associate

GAP
01.2023 - 10.2023

Remote Customer Service

Klarna
01.2022 - 01.2023

Part time

Le Moyne College Den
01.2021 - 01.2022

Hospital Volunteer

Queens Hospital Center
04.2020 - 03.2021

Receptionist

Glory's Spa
01.2017 - 01.2019

Bachelor of Arts - Developmental Psychology

Cuny School of Professional Studies

High School Diploma -

IHPCH
KELEEA SHAW