Job Search Status
Open to workDesired start date: Immediately
Open To Work
Keleen Stone
Winter Haven,FL
Work Preference
Summary
Personable, efficient and solution oriented with 15+ years of superior performance in clerical administration and customer service. Proven track record of working collaboratively with team members to achieve goals. Adept at organizing presentations and events, preparing reports and maintaining the utmost company confidentiality.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Parent Liaison
Central Charter School
10.2025 - Current
- Facilitated communication between parents and school staff to enhance student support.
- Organized workshops and informational sessions to educate parents on school programs.
- Developed resources and materials to assist parents in navigating educational opportunities.
- Provided individualized support to families, addressing concerns and advocating for student needs.
- Assisted in the planning and execution of school events to foster community involvement.
Human Resources Officer
GK Capital Management Ltd.
09.2022 - 08.2024
- Streamlined onboarding processes to enhance employee integration and reduce time to productivity.
- Developed training programs ensuring compliance with HR policies and regulatory requirements.
- Managed recruitment efforts, including job postings, candidate screening, and interview coordination.
- Facilitated performance management processes, providing guidance on evaluations and feedback mechanisms.
- Implemented employee engagement initiatives, fostering a positive workplace culture and improving retention rates.
Patient Care Coordinator
Windsor Wellness Centre
10.2020 - 09.2022
- Coordinated patient scheduling and appointment management to enhance clinic efficiency.
- Facilitated effective communication between patients, healthcare providers, and administrative staff.
- Reviewed patient records to ensure accuracy and compliance with regulatory standards.
- Assisted in developing patient care plans tailored to individual needs and preferences.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Education
Bachelor of Science - Business Administration
University of Technology, Jamaica
Kingston, JamaicaHigh School Diploma -
St. Jago High School
St. Catherine, JamaicaSkills
- Adaptability in challenging situations
- Technical writing expertise
- Efficient data management
- Social media proficiency
- Event coordination
- Effective communication
- Problem-solving abilities
- Effective multitasking
- Strong attention to detail
Certification
- Certificate in Customer Service, Jamaica Customer Service Association - September 2008
Timeline
Parent Liaison
Central Charter School
10.2025 - Current
Human Resources Officer
GK Capital Management Ltd.
09.2022 - 08.2024
Patient Care Coordinator
Windsor Wellness Centre
10.2020 - 09.2022
Bachelor of Science - Business Administration
University of Technology, Jamaica
High School Diploma -
St. Jago High School