Teryn Ellinger
Fort Worth,TX
Summary
Dynamic management professional with over 10 years of experience in customer service, operations, and team leadership, demonstrating a strong ability to oversee daily operations and enhance client satisfaction. Expertise in training, scheduling, and process improvement drives successful team performance and operational efficiency. Proven track record of building lasting relationships and effectively resolving challenges while maintaining high productivity in fast-paced environments. Committed to fostering a collaborative atmosphere that empowers teams to excel and achieve organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Freelance Technical Support
01.2023 - Current
- Coordinated client support needs, ensuring timely resolution of technical and operational issues.
- Balanced multiple priorities, managing workload and scheduling independently.
- Developed strong customer relationships through clear communication and problem-solving.
- Remote
Licensed Barber
Wise Guys Old School Barber Shop
01.2019 - Current
- Oversaw daily shop operations, managing 15–20 client appointments per day and maintaining scheduling systems.
- Trained and mentored new team members to uphold service and compliance standards.
- Ensured compliance with safety and hygiene regulations while maintaining high client satisfaction.
- Implemented workflow improvements that increased efficiency and client throughput.
Server
Joe's Crab Shack
01.2015 - 01.2020
- Trained and on boarded new hires, reinforcing company standards and best practices.
- Collaborated across departments to maintain smooth operations in a high volume restaurant.
- Consistently managed competing priorities in a fast-paced, customer facing environment.
Education
Barber License -
Dallas Blends Barber College
01.2019
High School Diploma - undefined
Cedar Hill High School
01.2014
Skills
- Effective client interaction
- Analytical thinker with effective organizational abilities
- Experienced in coordinating tasks across various technical systems
- De-escalation techniques for challenging conversations
- Adaptability in challenging situations
- Personal accountability
Certification
- Google Certificate in IT Support | 2024
- CompTIA A+ Certification (in progress)
Timeline
Freelance Technical Support
01.2023 - Current
Licensed Barber
Wise Guys Old School Barber Shop
01.2019 - Current
Server
Joe's Crab Shack
01.2015 - 01.2020
High School Diploma - undefined
Cedar Hill High School
Barber License -
Dallas Blends Barber College