Keleigh Rollag
Boise,ID
Summary
Results driven and detail oriented professional with primary focuses in customer relations, sales execution, team management, data administration, and relationship building. Proven success in fast paced start up environments, established corporations, and non profit organizations.
Overview
11
11
years of professional experience
Work History
BSW Practicum Student
R.I.S.E. Homes
- Motivational interviewing and assessments with clients.
- Case management.
- Organized and participated in community outreach events.
- Ran audits on agency files and updating CRM.
- Curated spreadsheets and new client forms for intake and discharge.
- Assessed and developed implementation of strategic client goals.
BSW Practicum Student
Red Rock Psychological Health
- Worked with a vulnerable population in a clinical therapy-based environment.
- Assisted case manage and helped facilitate recovery groups.
- Collaborated on level of care exercises.
- Ran full audits in CRM.
- Transferred and filed physical clinical notes from offline recording to online CRM.
- Extensive use of Theranest platform.
- Provided critical support on progress and treatment documentation for clinicians.
Bay Host
Topgolf
02.2019 - 04.2023
- Maintained the highest level of customer support and service in a fast paced and sometimes chaotic environment.
- Oversaw and managed unique events and functions for a wide range of both corporate and social groups.
- Helped drive revenue through exceeding sales requirements and upselling in targeted opportunities.
Bartender, Lead Trainer
Woodranch Resturant
01.2012 - 12.2018
- Highest performing rep on both financial and performance based targets.
- Provided excellent customer service and hospitality.
- Lead trainer responsible for educating and instructing new hires on standards and protocols.
Education
Master of Social Work, MSW -
The University of Nevada, Reno
01.2025
Bachelor of Social Work, BSW - undefined
The University of Nevada, Las Vegas
12.2022
Associates of Arts Degree, Biological Sciences - undefined
Ventura College, Ventura, CA
01.2017
Skills
- Customer Service
- Sales Execution
- Event Coordination
- Logistical Implementation
- Project Coordination
- Administrative Support
Timeline
Bay Host
Topgolf
02.2019 - 04.2023
Bartender, Lead Trainer
Woodranch Resturant
01.2012 - 12.2018
BSW Practicum Student
R.I.S.E. Homes
BSW Practicum Student
Red Rock Psychological Health
Master of Social Work, MSW -
The University of Nevada, Reno
Bachelor of Social Work, BSW - undefined
The University of Nevada, Las Vegas
Associates of Arts Degree, Biological Sciences - undefined
Ventura College, Ventura, CA
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