Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelen Trelz

Taylorville,IL

Summary

Professional technician with robust experience in equipment maintenance and repair. Proven ability to identify and resolve mechanical problems efficiently, ensuring minimal downtime. Known for collaborative teamwork and adaptability, consistently delivering high-quality results in dynamic settings.

Overview

15
15
years of professional experience

Work History

Service Technician/ Shop Foreman

Truck Centers Inc
08.2022 - Current
  • Work in a customers shop doing both warranty and no warranty repairs.
  • Directly Deal with customers over phone email and in person
  • Make estimates for repair and go over them with the customers for approval.
  • Collect payment in multiple forms.
  • Work with off site management to make sure day to day operations work smoothly.
  • Manage shop schedule.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Service Technician

Truck Centers Inc
07.2012 - 08.2022
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Mechanic

W.H. Kent Inc
02.2010 - 06.2012
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Education

Agriculture/ Carpentry

Taylorville High School
Taylorville, IL
05-2012

Skills

  • Installation and repair
  • Attention to detail
  • Troubleshooting skills
  • Preventive Maintenance
  • Customer service
  • Expert Freightliner and Detroit Certifications
  • Cummins Certified
  • Eaton Certified
  • FCCC Certifed
  • Time Mangement
  • Invoicing and collection of money from customers
  • Phone and email skills
  • Shop Schedule management

Timeline

Service Technician/ Shop Foreman

Truck Centers Inc
08.2022 - Current

Service Technician

Truck Centers Inc
07.2012 - 08.2022

Mechanic

W.H. Kent Inc
02.2010 - 06.2012

Agriculture/ Carpentry

Taylorville High School
Kelen Trelz