Account manager with extensive management experience and a proven track record in meeting budgets and deadlines. Recognized for innovative sales techniques and effective client solutions. Skilled in managing diverse client needs and consistently exceeding performance expectations. Strong leadership abilities with expertise in driving team success and sales growth.
Overview
24
24
years of professional experience
Work History
Account Manager
Progressive Dental
Clearwater, FL
07.2019 - Current
Assisted in developing content strategies for organic search engine optimization purposes for over 75 clients simultaneously.
Conducted research to determine ideal markets for clients services.
Managed budget allocation across channels to maximize ROI while staying within budget limits.
Provided recommendations based on insights from analytics data regarding how best to allocate budgets across channels.
Supported SEO initiatives to improve content, keywords, and branding.
Collaborated with in house creative teams to ensure campaigns meet branding standards while achieving desired objectives for clients.
Maintained up-to-date knowledge of industry trends and best practices.
Assessed projects against budgets and timelines, keeping team and assignments on task.
Expanded personnel skill sets by mentoring client team both individually and in groups.
Recommended policy changes to improve marketing tactics and strategies.
Supervised and coached clients staff members responsible for executing day-to-day marketing activities.
Developed and implemented marketing plans for clients to increase brand awareness.
Sales Team Operation Lead
Royal Pets Market & Resort
Clearwater, FL
07.2018 - 07.2019
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Provided training sessions for new employees on sales techniques, procedures.
Managed a team of 10+ sales representatives, providing guidance and support.
Center Director
KinderCare Learning Centers
Clearwater, Florida
07.2015 - 07.2018
Elevated enrollment from 40% occupancy to 90% through strategic recruitment and rigorous staff training
Recruited, trained and evaluated staff and recommended personnel actions for programs and services.
Communicated with parents and fostered strong professional relationships.
Provided guidance, support, and training to teachers on classroom management strategies, curriculum development, and teaching methods, thus reducing turnover from 85% to 10%.
Reduced student turnover from 75% to only 10%
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
Trained, managed and motivated employees to promote professional skill development.
Retail Manager/ Multiple Locations
Bath and Body Works, Limited Brands
Vaious, Ohio/ Michigan/ Florida
02.2001 - 07.2015
Trained and mentored associates to teach daily tasks and procedures.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Identified areas of improvement in store operations processes.
Prepared staff work schedules and assigned team members to specific duties.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Implemented campaigns and promotions to help with developing goods and services.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Analyzed sales figures to identify trends and opportunities for improvement.
Education
Some College (No Degree) - Early Childhood Education
University of Toledo
Toledo, OH
Associate of Science - Education/ Business Administration
Monroe Community College
Monroe
Skills
Project management
SEO strategies
Data analysis
Budget management
Market research
Strategic planning
Issue resolution
Team building
Sales strategy
Revenue growth
Timeline
Account Manager
Progressive Dental
07.2019 - Current
Sales Team Operation Lead
Royal Pets Market & Resort
07.2018 - 07.2019
Center Director
KinderCare Learning Centers
07.2015 - 07.2018
Retail Manager/ Multiple Locations
Bath and Body Works, Limited Brands
02.2001 - 07.2015
Some College (No Degree) - Early Childhood Education
University of Toledo
Associate of Science - Education/ Business Administration