Keli Jeffries
Ponca City,OK
Summary
Personable and dependable with keen sense for customer service and effective communication. Possesses foundational knowledge of banking procedures and cash handling, including proficiency in basic financial transactions and account management. Dedicated to providing exceptional service and ensuring customer satisfaction.
Overview
9
9
years of professional experience
Work History
Bank Teller
Equity Bank
03.2022 - 06.2024
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Medical Receptionist
Doctor Patrick Gray
05.2018 - 01.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Cashier
Brandts/ Ace Hardware
10.2017 - 05.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Osage Trading Company
05.2015 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Ponca City High School
Ponca City, OK05-2015
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal
- Customer service
- Patience and empathy
- Work ethic and integrity
Timeline
Bank Teller
Equity Bank
03.2022 - 06.2024
Medical Receptionist
Doctor Patrick Gray
05.2018 - 01.2022
Cashier
Brandts/ Ace Hardware
10.2017 - 05.2018
Cashier
Osage Trading Company
05.2015 - 06.2017
High School Diploma -
Ponca City High School
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