Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keli Rivers

Olympia

Summary

Dynamic customer service worker with a strong work ethic and exceptional community building skills honed both at work and at school. Proven ability to train teams and enhance community engagement while maintaining high standards of cleanliness and efficiency. Skilled in operating espresso machines, waitressing and bartending. Personable and adaptable.

Overview

17
17
years of professional experience

Work History

Barista

Commongrounds Coffeehouse
08.2018 - 07.2025
  • Prepared and served a variety of coffee beverages to customers.
  • Prepared and served a variety of made to order breakfast and lunch items to customers.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated espresso machines, grinders, and brewing equipment efficiently.
  • Provided exceptional customer service in a high-volume, fast-paced environment.
  • Closed down shop alone at night.
  • Extra responsibilities included coffee and tea ordering and developing and maintaining an Emergency Operations Plan for the store.

Farm Apprentice

Rise-Up Remedies
02.2020 - 09.2022
  • Operated farm machinery and equipment for efficient planting and harvesting processes.
  • Implemented crop rotation techniques to enhance soil health and productivity.
  • Monitored plant growth, identifying pests and diseases to maintain optimal crop yield.
  • Assisted in the development of sustainable farming practices to reduce environmental impact.
  • Ran CSA's and produced apothecary products grown from organic medicinal herbs.

Bartender/Server

Teote Mezcaleria
01.2022 - 06.2022


  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Assistant Manager/Barista

Ramone's Bakery and Cafe
11.2008 - 02.2018
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Master of Public Health - Public Health Practice

Oregon Health And Science University
Portland, OR
06-2027

Master of Science - Emergency Management And Community Resilience

Portland State University
Portland, OR
06-2025

Bachelor of Science - Anthropology

Portland State University
Portland, OR
06-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Strong background in community building and community engagement with an emphasis in resilience and equity
  • Great work ethic

Timeline

Bartender/Server

Teote Mezcaleria
01.2022 - 06.2022

Farm Apprentice

Rise-Up Remedies
02.2020 - 09.2022

Barista

Commongrounds Coffeehouse
08.2018 - 07.2025

Assistant Manager/Barista

Ramone's Bakery and Cafe
11.2008 - 02.2018

Master of Public Health - Public Health Practice

Oregon Health And Science University

Master of Science - Emergency Management And Community Resilience

Portland State University

Bachelor of Science - Anthropology

Portland State University