Kelin Cisneros
Austin,TX
Summary
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the industry.
Overview
14
14
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Austin, TX
03.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols and inspections to identify potential hazards or security breaches.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Prepared detailed incident reports documenting observations and actions taken during shifts.
- Patrolled and monitored premises in company vehicle and on foot.
Security Forces Apprentice
Air Force
San Antonio, TX
05.2025 - 11.2025
Wait Staff Member
The Hills Of Lakeway - Invited Clubs
Austin, TX
05.2023 - 05.2025
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Restaurant Manager
Unidine
Austin, TX
04.2022 - 05.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Assistant Restaurant Manager
Omni Hotels & Resorts
10.2018 - 04.2022
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Oversaw food preparation and monitored safety protocols.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
Dining Room Supervisor
Querencia At Barton Creek
04.2017 - 10.2018
- Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Led and directed team members on effective methods, operations and procedures.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
Server
Querencia At Barton Creek
07.2011 - 04.2017
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Consistently provided professional, friendly and engaging service.
Education
High School Diploma -
John H. Reagan
Austin, TX2013
Skills
- Point of Sale (POS) system operation
- Exceptional Microsoft Excel skills
- Special events planning
- Adaptability and responsiveness
- ServSafe certification
- Passion for customer satisfaction
Timeline
Security Forces Apprentice
Air Force
05.2025 - 11.2025
Security Officer
Allied Universal Security Services
03.2025 - Current
Wait Staff Member
The Hills Of Lakeway - Invited Clubs
05.2023 - 05.2025
Restaurant Manager
Unidine
04.2022 - 05.2023
Assistant Restaurant Manager
Omni Hotels & Resorts
10.2018 - 04.2022
Dining Room Supervisor
Querencia At Barton Creek
04.2017 - 10.2018
Server
Querencia At Barton Creek
07.2011 - 04.2017
High School Diploma -
John H. Reagan