Kelinda Dieurestil
Lauderdale Lakes,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Calvin Klein
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Monitored customers for signs of security concerns and escalated issues to management.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Cashier
Walmart
06.2022 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2022
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Assisted customers in choosing menu items by providing food complementing information.
- Executed sandwich artistry duties with very low occurrence of errors.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
Education
No Degree - Forensic Science
Broward College
3200 College Ave Davie, FL 3331404.2027
High School Diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FL06.2023
Skills
- Customer Order Fulfillment
- Strong Interpersonal Communication
- Performance Reporting
- Guest Relations
- Negotiation Tactics
- Reading Comprehension Skills
- Customer Interaction
- Customer Service
Languages
Haitian Creole
Native or Bilingual
French
Limited Working
Timeline
Sales Associate
Calvin Klein
08.2023 - Current
Cashier
Walmart
06.2022 - 11.2023
Sandwich Artist
SUBWAY®Restaurants
05.2022 - 06.2022
No Degree - Forensic Science
Broward College
High School Diploma -
Boyd H. Anderson High School
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