Elbert Benton
Stockton,CA
Summary
Organized Shipping Clerk offers over 15-years background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.
Overview
15
15
years of professional experience
Work History
Sales Associate
Home Depot
06.2014 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Loaded and unloaded merchandise using ladder and pallet jack. I have over 15 years experience driving Reach lift,Order picker And Sit-down forklift.
Warehouse Supervisor
Pacific Coast Producers
03.2003 - 11.2011
- Supervised shipping and receiving, distribution, and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Completed daily operations on time and maintained high standards of accuracy.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies. Forklift trainer for reach lift,Order picker and Sit-down forklift
Material Handler
Wayfair
Lathrop, CA
08.2022 - Current
- Transported inventory items to appropriate locations.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Packed items into appropriate containers for shipment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Performed cycle counts and inventory control to accurately track product levels.
- Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Education
Computer Science
Southern Illinois University Carbondale
Carbondale, IL08.1988
Diploma - Computer Science
Near North Highschool
Chicago, IL06.1988
Skills
- Stocking and Receiving
- Order Processing
- Store Merchandising
- Customer Order Fulfillment
- Vendor Relationships
- Maintaining Clean Work Areas
- Store Opening and Closing
- In-Store Support
- Teamwork and Collaboration
- Customer Service
- Return Merchandise Authorization
- Product Recommendations
Timeline
Material Handler
Wayfair
08.2022 - Current
Sales Associate
Home Depot
06.2014 - 07.2020
Warehouse Supervisor
Pacific Coast Producers
03.2003 - 11.2011
Computer Science
Southern Illinois University Carbondale
Diploma - Computer Science
Near North Highschool