Efrain De La Cruz
Austin,Tx
Summary
A highly motivated, multitasking, outgoing professional seeking a full time employment in a well-established professional environment. Eager to provide high quality customer skills and anything to initiate my working career and create an efficient and positive work environment. Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
7
7
years of professional experience
Work History
Team Hospitality Group LLC
Superintendent
09.2022 - Current
- Managing the team, assisting with employee supplies, maintaining job site organization, and meeting with the hotel manager to discuss modifications or employee success are all part of my job as a hotel renovation superintendent across the United States.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted coworkers and staff members with special tasks on daily basis.
Last Chance Contracting
Site Supervision
02.2022 - 08.2022
- Developed strong client relationships through effective communication, negotiation, and problem-solving skills.
- Enhanced customer satisfaction by providing personalized solutions and exceptional service to clients.
- Enhanced job site safety by implementing proper equipment handling and maintenance procedures.
- Increased project efficiency by skillfully operating skid steer loaders for various construction tasks.
- Completed projects in timely manner with precise execution of excavation, grading, and leveling tasks.
- Assisted in accurate measurements for concrete placement, guaranteeing precise dimensions and alignment.
- Increased project efficiency by effectively managing subcontractors and ensuring timely completion of tasks.
- Enhanced client satisfaction by delivering high-quality remodeling projects within budget and on schedule.
EWING IRRIGATION
Landscaping Company
08.2020 - 01.2022
- Began working as a delivery driver, delivering products for clients.
- Took calls and assisted customers in placing orders for landscaping products.
- Assisted the customer in selecting the appropriate product.
- Prioritized and corrected irrigation breaks to quickly restore service.
- Transported and loaded harvested items into delivery trucks.
- Improved client satisfaction by providing timely and efficient landscaping services.
- Collaborated with clients to develop customized landscape designs that met their specific needs and preferences.
Landscaper
Nancy Brown Landscaping
06.2018 - 12.2018
- Operate maintenance equipment including lawnmowers, leaf blowers, and hedge trimmers
- Strong knowledge of pest management and basic lawn maintenance
- High attention to detail with excellent organizational skills
- Good stamina and physical health.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
Tire Service Technician
Discount Tire
07.2017 - 01.2018
- Installs new tires and wheels
- Performs maintenance on tires, including rotations, balancing, and repairs
- Basic maintenance and cleaning
- Helpful, friendly, and responsive customer service.
- Improved tire service efficiency by streamlining processes and implementing best practices.
- Enhanced customer satisfaction by providing timely and accurate tire maintenance services.
- Increased repeat business with exceptional tire repair, replacement, and balancing services.
Education
High School Diploma -
Lake Travis High School
Lake Travis, Tx05.2019
Skills
- Word
- Excel
- PowerPoint
- Publisher
- QuickBooks
- Clover
- Google DOCs
- Strong teamwork
- Invoicing and Billing
- Data Entry
- Team Collaboration
- Professionalism
- Conflict Management
- Problem-Solving
References
References available upon request.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Hospitality Group LLC
Superintendent
09.2022 - Current
Last Chance Contracting
Site Supervision
02.2022 - 08.2022
EWING IRRIGATION
Landscaping Company
08.2020 - 01.2022
Landscaper
Nancy Brown Landscaping
06.2018 - 12.2018
Tire Service Technician
Discount Tire
07.2017 - 01.2018
High School Diploma -
Lake Travis High School
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