Kelis Hooke
Sugar Hill,GA
Summary
Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors.
Overview
10
10
years of professional experience
Work History
Shipping and Receiving Clerk
Trainz
Buford, GA
07.2023 - Current
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Identified order discrepancies and damaged items and notified supervisor.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Traced missing material and shipments through vendor and customer communications.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Server
El Jinete Mexican Restaurant
Dawsonville, Georgia
08.2025 - 05.2026
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Processed orders accurately and efficiently using point-of-sale system.
- Maintained cleanliness of dining areas and tables throughout shifts.
- Handled cash transactions and balanced cash drawer at end of shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
Hostess
Longhorn Steakhouse
Buford, GA
07.2022 - 07.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Sales Associate
Garage Clothing Store
Buford, GA
01.2022 - 07.2022
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Answered incoming telephone calls to provide store, products and services information.
- Built trusting relationships with customers by making personal connections.
- Worked with fellow sales team members to achieve group targets.
- Obtained signatures for financial documents and internal and external invoices.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Children's Ministry Leader
Buford Church of God
Buford, GA
02.2018 - 10.2021
- Gathered classroom supplies and materials.
- Created congregational awareness to encourage religious education program participation.
- Utilized songs and dances to teach faith lessons, promote scripture memorization and encourage active listening.
- Spread faith through various evangelistic means, including preaching, Bible readings and group activities.
- Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
- Led worship services to share faith with congregants and community.
Babysitter
Buford Church of God
Buford, GA
01.2017 - 01.2020
- Monitored children's safety and well-being to prevent accidents and falls.
- Enforced rules to teach good manners and maintain safe environment.
- Cared for children of various ages and assisted with feeding, dressing and directing activities.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Supervised and cared for children ages [3] to [12].
- Prepared healthy and nutritious snacks and meals according to individual needs.
- Organized various leisure activities, games, crafts and outings to keep children entertained and busy.
- Listened to parent directions and followed guidelines for children's care.
- Kept environments safe and removed hazards.
- Occupied and entertained children with age-appropriate games, toys, movies and coloring books.
- Established and maintained safe play environment for children.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Supervised children and activities while exhibiting safe, healthy and developmentally appropriate childcare practices.
- Reacted quickly in emergency situations and used good judgment under stress.
- Researched food allergies to understand and provide care and oversight.
Education
High School Diploma -
Kennesaw State University
Kennesaw, GA05-2028
Dual Enrollment For College Credits -
Toccoa Falls College
Online07-2026
Skills
- Cash Handling
- Merchandising
- Customer Service
- Merchandising Knowledge
- Customer Needs Assessment
- Relationship Selling
- Verbal and Written Communication
- Product Recommendations
- Display Setup
- Time Management
- Stocking and Receiving
- Problem-Solving
- Store Opening and Closing
- Policy and Procedure Adherence
- Flexible Schedule
- Cash Handling Accuracy
Timeline
Server
El Jinete Mexican Restaurant
08.2025 - 05.2026
Shipping and Receiving Clerk
Trainz
07.2023 - Current
Hostess
Longhorn Steakhouse
07.2022 - 07.2023
Sales Associate
Garage Clothing Store
01.2022 - 07.2022
Children's Ministry Leader
Buford Church of God
02.2018 - 10.2021
Babysitter
Buford Church of God
01.2017 - 01.2020
Dual Enrollment For College Credits -
Toccoa Falls College
High School Diploma -
Kennesaw State University