Kelis Suares

• Administer secure custody of gold, silver, platinum, and palladium in compliance with international vaulting standards.
• Conduct detailed inventory audits and reconciliations, including weight, purity, and serial number verification.
• Maintain precise vault documentation and enforce strict chain-of-custody controls.
• Support internal, external, and regulatory audits in collaboration with compliance and risk teams.
• Investigate and resolve inventory discrepancies using established compliance protocols.

Guest Experience Representative 08/2022 to Present

UBS ARENA | Hempstead, NY

• Welcome guests with a positive attitude to create a memorable first impression.

• Address inquiries and service requests promptly while resolving complaints effectively.

• Maintain accurate guest interaction records and safeguard sensitive information.

• Utilize business tools to manage guest communications and assist with administrative tasks as needed.

Guess service lead for Amex, Amex Card holders

• Maintained accurate medical and care documentation aligned with regulatory standards.
• Monitored safety, adherence to care plans, and incident reporting.
• Ensured confidentiality and compliance within a regulated care environment.

• Managed leasing documentation, regulatory records, and compliance reporting.
• Coordinated applicant processing and ensured adherence to housing regulations.
• Prepared reports, maintained organized records, and supported operational audits.
• Promoted based on accuracy, efficiency, and reliability in administrative operations.