Kelise Davenport
Zachary,LA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
South Plains Food Company
09.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Line Staff
LIT Pizza
07.2022 - 01.2023
- Conducted routine quality checks on products, identifying any defects or inconsistencies before shipment to customers.
- Consistently maintained a high level of professionalism and punctuality, contributing to the overall success of the production team.
- Met or exceeded daily production targets consistently through diligent task execution and proactive problem-solving efforts.
- Provided timely feedback to supervisors regarding any potential issues or areas for improvement within the production line.
- Assisted in maintaining a clean and orderly work environment, promoting a safe and productive atmosphere for all staff members.
- Received recognition for exceptional performance, displaying strong commitment to meeting company goals.
- Trained new hires on company policies, equipment usage, and best practices for efficient workflow management.
Education
Junior High School Education -
Zachary High School
Zachary, LA12.2024
Bachelor of Science - Social Sciences
Baton Rouge Community College
Baton Rouge, LA05-2024
Skills
- Time management
- Cashiering
- Sales
- Food service
- Customer service
- Restaurant experience
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Team collaboration
Accomplishments
- Resolved product issue through consumer testing.
Certification
Food Handler Certification
Timeline
Server
South Plains Food Company
09.2022 - Current
Line Staff
LIT Pizza
07.2022 - 01.2023
Food Handler Certification
Junior High School Education -
Zachary High School
Bachelor of Science - Social Sciences
Baton Rouge Community College
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