Kellee Geiger

• Assessed competency levels among HHHA/CNA staff, identifying areas of improvement for targeted interventions.
• Promoted professional growth among HHA/CNA staff through continuous education opportunities, conferences, and workshops.
• Provided care plan oversight

• Demonstrated excellent critical thinking skills during emergent situations, collaborating with team members to deliver timely interventions and stabilize patients.
• Provided high level of individualized care to adult patients across multiple medical specialties.
• Reduced hospital readmission rates through thorough discharge planning and patient education.

• Coordinated with physicians and other healthcare team members to ensure seamless transitions between different levels of care.
• Managed a caseload of diverse patients with various diagnoses while maintaining accurate documentation in electronic medical records systems.
• Enhanced patient outcomes by developing and implementing individualized care plans for each case.
• Self-motivated, with a strong sense of personal responsibility.
• Learned and adapted quickly to new technology and software applications.

• Conducted thorough research to identify trends related to inconsistencies with OASIS documentation, ICD coding, and Plan of Care.
• Implemented new training programs for staff, leading to better overall performance.
• Developed effective improvement plans in alignment with goals and specifications.

• Streamlined clinical operations by optimizing staffing schedules, resource allocation, and workflow processes.
• Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
• Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
• Transitioned branch from paper documentation to EMR and from ICD-9 to ICD-10 coding standards.
• Increased patient satisfaction scores by fostering a compassionate and supportive environment within the clinical environment