Kellee Shorts
Jurupa Valley,CA
Summary
Talented Training Supervisor/Administrative Assistant effective at getting new employees up to speed quickly and with a full understanding of company policies, procedures and standards. Excellent communication and planning abilities with a forward-thinking approach. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Western Region Training Center Supervisor
DHL Supply Chain
Riverside, CA
08.2018 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Administrative Assistant
DHL Supply Chain Mars Pet Care
Redlands, CA
08.2018 - 03.2022
- Review, transmit and manage weekly payroll process.
- Code and approve invoices in Markview
- Usage of Blackline; Oracle; Kronos; Ariba and TalentReef
- Obtain purchase orders, validate and process invoices.
- Conduct New Hire Orientation
- Assist General Manager with Month End/ Period End close process
- Maintain departmental including confidential records
- Perform confidential administrative functions where reports could have an effect on cost
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Screen telephone calls and visitors
- Perform broad range of administrative details of highly confidential nature on aregular basis, requiring initiative and judgment to make independent decisions for which probable errors may have moderate effect on cost
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Restocked supplies and placed purchase orders
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Coached new employees on administrative procedures, company policies and performance standards.
- Developed and updated spreadsheets and databases to track, analyze and report on performance.
- Interacted with vendors, contractors and professional services personnel.
Customer Service Representative
DHL Supply Chain Johnson And Johnson
08.2018 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Responded to customer requests for products, services and company information.
Operations Assistant
LaMirada School District
Norwalk, CA
01.2018 - 04.2018
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted Operations Manager with the planning of routine operations and special projects.
- Maintained an overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Supervised nutrition staff members in the Central Kitchen, Assisted in food preparation, cooking, and distribution. Assist in weekly ordering and inventory
Nutrition Services Assistant
Upland Unified School District
Upland, CA
03.2015 - 12.2017
- Clerical duties, answered multiple phone lines, filing, typing, data entry, performed checks and balances on bank statements.
- Assist in food preparation
- Followed all Federal, State and County guidelines
- Food delivery to multiple schools through the Upland School District.
- Accounts Payable/Receivable
- Inventory Control
- Create product orders
Education
High School Diploma - All Core Subjects Required For Graduation
Eisenhower Senior High School
Rialto, CA06.1998
Skills
- Onboarding/ Staff Training
- Customer Service
- Strong Organizational Skills
- Accounts Payable/Receivable
- Review of Account Analysis and P&L
- Excellent Verbal and Written Communication Skills
- Team Supervision
- Microsoft Excel/Outlook/Office
Certification
Medical Assistant
Data Protection Certified
Financial Management Certification
Customer Service Certification
First Aid/ AED Certification
Timeline
Western Region Training Center Supervisor
DHL Supply Chain
08.2018 - 01.2023
Administrative Assistant
DHL Supply Chain Mars Pet Care
08.2018 - 03.2022
Customer Service Representative
DHL Supply Chain Johnson And Johnson
08.2018 - 08.2019
Operations Assistant
LaMirada School District
01.2018 - 04.2018
Nutrition Services Assistant
Upland Unified School District
03.2015 - 12.2017
High School Diploma - All Core Subjects Required For Graduation
Eisenhower Senior High School