Kellen Frazier
Eagle Mountain,UT
Summary
Dynamic Lead Technician with a proven track record at Smt Services, excelling in troubleshooting complex technical issues and optimizing workflows. Skilled in system maintenance and safety compliance, I enhance productivity while fostering strong client relationships through effective communication. Committed to delivering high-quality service and ensuring compliance with industry standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Technician
Smt Services
02.2015 - Current
- Led troubleshooting efforts for complex technical issues, ensuring timely resolutions and minimal downtime.
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Repaired, upgraded and inspected Access control Systems, ADA Door's, CCTV and Automatic Gates
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
Electrical Apprentice
Prostar Electric
03.2012 - 02.2015
- Installed and maintained electrical systems in compliance with safety standards.
- Assisted senior electricians in troubleshooting and repairing electrical issues.
- Operated hand and power tools to perform wiring and installation tasks efficiently.
- Collaborated with team members to complete projects within established timelines.
Education
American Fork High School
American Fork, UT06-2006
Skills
- Testing and repair
- Diagnostic testing
- Safety compliance
- System maintenance
- Blueprint reading
- Electrical systems
- System testing
- Codes compliance
Certification
Brivo Certified
AAADM Certified
Timeline
Lead Technician
Smt Services
02.2015 - Current
Electrical Apprentice
Prostar Electric
03.2012 - 02.2015
American Fork High School
Similar Profiles
Dominic MartinezDominic Martinez
Sales Director at Smt Services Inc.Sales Director at Smt Services Inc.
Temitope FadareTemitope Fadare
IT Analyst at SMT Fund Services (Ireland) LimitedIT Analyst at SMT Fund Services (Ireland) Limited
Brittni RodgersBrittni Rodgers
Tax Preparer at SMT Tax ServicesTax Preparer at SMT Tax Services
Jared BriscoeJared Briscoe
Business Analyst at LifeVantage CorporationBusiness Analyst at LifeVantage Corporation
Whitney CarnellWhitney Carnell
Customer Service Representative at VCA Willow Creek (MARS)Customer Service Representative at VCA Willow Creek (MARS)