Summary
Overview
Work History
Education
Skills
Timeline
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Kellen Phipps

Metairie,LA

Summary

Meticulous System Administrator with experience in Cisco, Linux, and Windows systems and server administration. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills to explain technical concepts to non-technical audiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Knowledgeable Network Administrator qualified to upgrade software and hardware while monitoring network performance. Enthusiastic professional with background implementing cybersecurity products, including firewalls, antivirus software and intrusion prevention systems.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Mail Carrier

United States Postal Service, USPS
New Orleans, LA
08.2018 - 03.2023
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Education

Associate of Applied Science - Process Technology

Nunez Community College
Chalmette, LA
05.2015 - 05.2017

Internship Program - Information Technology

Acuitus Advanced Information Technology Program
Sunnyvale, CA
08.2022 - 05.2023

Skills

    System monitoring

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Timeline

Internship Program - Information Technology

Acuitus Advanced Information Technology Program
08.2022 - 05.2023

Mail Carrier

United States Postal Service, USPS
08.2018 - 03.2023

Associate of Applied Science - Process Technology

Nunez Community College
05.2015 - 05.2017
Kellen Phipps