Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kellen Rea Lagara

Renton,WA

Summary

Proven Retail Sales Associate at Fortunato Chocolate, excelling in customer service and retail sales. Demonstrated ability to enhance shopping experiences, leading to significant customer loyalty and return visits. Skilled in cash handling and problem-solving, ensuring efficient store operations and team collaboration. Achieved notable increase in reward program sign-ups, reflecting strong customer assistance and reliability.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Fortunato Chocolate
Issaquah
08.2022 - 03.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Highschool -

Washington Virtual Academies
Online
06.2024

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Cash Handling
  • Retail Sales
  • Reliability and punctuality

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Fortunato Chocolate
08.2022 - 03.2023

Highschool -

Washington Virtual Academies
Kellen Rea Lagara