
Results-driven Payroll Professional with 12 years of experience specializing in high-volume, multi-state processing and complex system migrations. Proven track record in transition management, notably leading data mapping and UAT for UKG to Workday implementations. Expert at optimizing business processes, ensuring 100% regulatory compliance, and translating technical data into actionable organizational workflows.
Core Competencies
* Systems & Software: Workday (Post-Implementation), UKG, SAP/SuccessFactors, iSolved.
* Technical Skills: Data Mapping & Validation, User Acceptance Testing (UAT), System Configuration.
* Compliance: Multi-state Payroll Regulation, Federal/State Tax Compliance, FLSA Standards.
* Operations: End-to-End Payroll Processing, Audit Reconciliation, SOP Development, Training.
* System Migration: Served as a key contributor to the enterprise-wide transition from UKG to Workday.
* Data Integrity: Executed extensive data mapping and UAT to ensure a seamless "Go-Live" phase with zero data loss.
* Process Optimization: Partnered with HR to troubleshoot configuration issues and refine Workday business processes.
* Documentation: Authored new Standard Operating Procedures (SOPs) for the Workday environment to standardize post-implementation workflows.
* Compliance: Manage full-cycle payroll for a diverse workforce while maintaining 100% compliance with multi-state tax and labor laws.
* High-Volume Management: Processed multi-state payroll for large-scale domestic operations under strict deadlines.
* Technical Support: Facilitated system improvements within SAP/SuccessFactors to enhance reporting accuracy.
* Auditing: Conducted recurring payroll reconciliations and internal audits to identify and resolve financial discrepancies.
* Client Relations: Provided high-level technical support via phone and email to resolve complex client payroll inquiries.
* Cycle Management: Processed varied payroll frequencies (weekly, bi-weekly, semi-monthly, monthly) for a diverse client portfolio.
* Issue Resolution: Acted as the primary point of contact for clients, ensuring efficient resolution of payroll and tax issues.
* Audit Support: Streamlined audit preparation by generating and reviewing granular financial reports.
* Volume Processing: Managed bi-weekly payroll for over 1,000 employees.
* Reporting: Prepared and submitted labor hour reports to department supervisors to monitor budget adherence.
* Leadership: Managed escalated inquiries and served as a subject matter expert for the payroll team.
* Training: Developed comprehensive SOPs and led onboarding training for all new department staff.
* Advanced Excel: VLOOKUPs, Pivot Tables, Data Cleansing
* Platforms: Workday, UKG, SAP/SuccessFactors, iSolved, Microsoft Office Suite