Kellety Lagos
New London,CT
Summary
Bilingual and culturally engaged upcoming graduate of TSTC with an Associate of Applied Science in Auto Collision & Management Technology – Refinishing, anticipated Spring 2026. Hands-on experience includes refinishing, damage assessment, repair planning, structural analysis, and collision estimating, supported by strong communication skills in both English and Spanish. A commitment to excellence in work and heritage fosters meaningful connections with others, whether explaining repairs, supporting individuals through challenges, or collaborating within a team environment. Leadership, empathy, and problem-solving abilities have been developed through experience as a Resident Assistant, contributing to the creation of positive, safe, and welcoming spaces.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Village Oaks
2025.01 - Current
- Organize and coordinate engaging events and activities for students.
- Provide support and guidance to residents, ensuring a safe and positive living environment.
- Facilitated community engagement activities to enhance resident interactions and build a supportive environment.
- Assisted in conflict resolution among residents, promoting a harmonious living atmosphere.
- Conducted regular wellness checks, ensuring safety and well-being of all residents.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed and maintained filing systems, ensuring organized access to key documents.
Team Member
Whataburger
2024.01 - 2025.01
- Supported customers in placing orders while delivering exceptional service.
- Maintained cleanliness and organization of dining areas and workstations.
- Handled cash transactions accurately, balancing registers at the end of shifts.
- Collaborated with cross-functional teams to execute strategic initiatives aligned with company goals.
- Assisted management in creating detailed reports by compiling data from various departments for performance analysis.
Education
Associate of Applied Science - Auto Collision & Management Technology
Texas State Technical College (TSTC)
Waco, TX2026-12
Skills
- Bilingual fluency in Spanish and English
- Culturally Engaged
- Friendly, positive attitude
- Quick Learner
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Estimating techniques
- Vehicle inspection
- Damage assessment
- Auto body repair
- Estimating Software Familiarity (CCC ONE, Mitchell)
Timeline
Resident Assistant
Village Oaks
2025.01 - Current
Team Member
Whataburger
2024.01 - 2025.01
Associate of Applied Science - Auto Collision & Management Technology
Texas State Technical College (TSTC)