Seeking a position with an organization that will utilize my experience in customer service, marketing, teaching, training and finance coupled with my education to achieve organizational objectives and contribute to a culture of team and purposeful commitment.
Work History
Field Intelligence Representative
Crossmark
07 2010 - 01 2015
Independently gathered marketing data across various retail establishments, which helped the company understand market trends and consumer behavior.
Maintained positive relationships with staff and management at each location, fostering collaboration and ensuring smooth data collection.
Provided information on a timely and consistent basis, which contributed to informed decision-making and strategic planning.
Achieved incentive bonuses weekly by exceeding expectations, demonstrating a strong commitment to performance and results-driven work.
Crew Leader
United States Census
01 2010 - 07 2010
Trained, supervised, and evaluated a team of 25 enumerators, which enhanced their performance and ensured accurate data collection.
Maintained strict confidentiality of collected data, helping to uphold the integrity and trustworthiness of the census process.
Resolved complex cases using strong interpersonal skills, which contributed to a smoother enumeration experience for both enumerators and residents.
Led the enumeration of 1,650 homes, making our district the second largest in Tarrant County, which helped ensure comprehensive community representation.
Achieved a notable ranking as the second team out of seven districts in Tarrant County to complete enumeration, demonstrating effective leadership and teamwork.
Substitute Teacher
Eagle Mountain-Saginaw ISD
01 2003 - 01 2010
Substituted for grades PK-12, managing classrooms of 15 to 60 students, which ensured a smooth and productive learning environment for all ages.
Followed daily lesson plans provided by teachers, helping to maintain continuity in education and ensuring students stayed on track with their learning goals.
Resolved conflicts among students effectively, which fostered a positive classroom atmosphere and encouraged teamwork and cooperation.
Built and maintained professional relationships with staff across multiple campuses, promoting collaboration and a supportive network within the school community.
Cash Management Supervisor, Sr. Mortgage Transfer Specialist, National Accounts Reconciliationist, Jr. Accountant, Bookkeeper
PHH, Foster Mortgage, Kaiser Permanete, Numerical, Texas Commerce Bank, Peat Marwick
05 1982 - 12 1999
Supervised teams up to 12 people, evaluating performance of individual team members while managing inter-company interest expense, processing $4 million in daily receivables managed through 4 US accounts and 3 Canadian accounts.
Lead teams up to 7 people coordinating sale of servicing of mortgage loan packages up to 10K loans. Organized completion of legal document transfer with various banks and attorneys.
Reconciled the medical premium payments for a dedicated portfolio of national accounts. Coordinated with sales managers and human resource/payroll personnel to resolve discrepancies.
Responsible for asset management, a/p, p/r and stock holder reporting for oil industry R&D.
Reconciled asset accounts working with tellers, new accounts specialists and treasury personnel. Resolved all ATM discrepancies.
Generated financial statements for a variety of businesses working with staff accountants. Inclusive of all bookkeeping duties, g/l, a/r, a/p, p/r, bank reconciliations and variance definition.
Education
Associates - Business Administration
TCC Northwest
05.1990
Diploma - General and VOE
Western Hills High School
05.1983
Skills
Outstanding customer service with external and internal clients
Successful leading teams of up to 60 people independently
Adept ability to improve processes
Proficient with Microsoft Excel, Word and Powerpoint
Navigates the internet with experience since 1994
Presentation and all bookkeeping skills
Typing 55 wpm, Ten key by touch
Timeline
Field Intelligence Representative
Crossmark
07 2010 - 01 2015
Crew Leader
United States Census
01 2010 - 07 2010
Substitute Teacher
Eagle Mountain-Saginaw ISD
01 2003 - 01 2010
Cash Management Supervisor, Sr. Mortgage Transfer Specialist, National Accounts Reconciliationist, Jr. Accountant, Bookkeeper
PHH, Foster Mortgage, Kaiser Permanete, Numerical, Texas Commerce Bank, Peat Marwick