Kelley Bowman
Interlochen,MI
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
8
8
years of professional experience
Work History
Bartender
Park Place
12.2023 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender/Server
North Bar/Brasserie Amie
05.2021 - 12.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Harrington's By The Bay
08.2015 - 03.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Nursing
NMC
Traverse City, MINursing
Grand Valley State University
Allendale, MISkills
- Beverage Preparation
- Menu Memorization
- Suggestive Selling
- Clear and Effective Communication
Timeline
Bartender
Park Place
12.2023 - 01.2024
Bartender/Server
North Bar/Brasserie Amie
05.2021 - 12.2023
Server
Harrington's By The Bay
08.2015 - 03.2021
Nursing
NMC
Nursing
Grand Valley State University
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