Kelley Frable
Mulberry,FL
Summary
Detail-oriented and skilled professional with experience in custom picture framing, quality assurance, and customer service. Known for exceptional problem-solving abilities, technical skills, and a keen eye for detail. Seeking to leverage my background in operational support and mechanical aptitude in a role within the return center operations at Publix. Personable with the ability to communicate well with people of diverse backgrounds and levels of authority. Proficient in managing confidential information, multi-tasking, and working independently with minimal supervision.
Overview
8
8
years of professional experience
Work History
Shop manager
Kelley's Picture Framing
05.2022 - Current
- Arranged and performed written communication designed to aid with efficient workflow
- Collaborated with team members on large-scale framing.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Managed inventory control, cash control, and store opening and closing procedures.
Custom Picture Framer Shop Manager
Lakeland Picture Framing
06.2016 - 05.2022
- Assisted clients in selecting matting and frames to best showcase their artwork or memorabilia.
- Increased sales through effective upselling of high-quality framing materials and services.
- Collaborated with team members to complete large-scale framing projects within tight deadlines.
- Ensured consistent quality control by inspecting completed frames for accuracy before presenting them to customers for approval or pickup.
- Promoted the business through active participation in local art events, showcasing custom framing capabilities and building connections within the community.
- Managed multiple orders simultaneously while maintaining clear communication with clients regarding project status updates or changes in delivery timelines.
Education
S.T.R.I.V.E Certificate -
Associate of Arts - Business Administration
Polk State College
Winter Haven, FL05.2016
Skills
- Multi-tasking: Ability to handle multiple tasks efficiently and effectively
- Independence: Capable of working independently with minimal supervision
- Communication: Strong oral and written communications skills
Office Experience: Six years of office experience managing daily operations and customer service
- Interpersonal Skills: Excellent interpersonal skills for working with diverse backgrounds
- Time Management: Strong time management skills to meet deadlines and manage workload
- Analytical Skills: Proficient in problem-solving and analytical thinking
- Office Processes: Knowledge of Office etiquette, proper phone etiquette, filing and grammer rules
Additional Information
Provided services for digital printing to be custom framed. Restored antique documents and family photographs. Operated digital computerized Wizard software for modified customization of materials. Diagnosed and resolved machinery and software dilemmas.
Personalinfo
Lakeland, Spent a few years traveling and living overseas in Germany with Armed Forces., I love dogs and currently have two rescue pups that are spoiled rotten. I enjoy calligraphy and painting.
Timeline
Shop manager
Kelley's Picture Framing
05.2022 - Current
Custom Picture Framer Shop Manager
Lakeland Picture Framing
06.2016 - 05.2022
S.T.R.I.V.E Certificate -
Associate of Arts - Business Administration
Polk State College
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