Kelley Fuller
Grampian,PA
Summary
Dedicated Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
CNA Trainee
DuBois Continuum Of Care Community
DuBois, PA
08.2021 - Current
- Cleaned and sterilized medical instruments and disposed of contaminated supplies.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Collaborated and shadowed multidisciplinary team members to plan, manage and assess treatments in care units.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
Wire Servicer
CNB Bank
Clearfield, PA
01.2020 - 07.2021
- Processed account maintenance requests and checked for alignment with bank policy.
- Maintained confidentiality of bank's customers and adhered to all regulatory requirements.
- Immediately reported discrepancies and assisted in clearing discrepancies.
- Executed wire transfers, stop payments and account transfers.
- Maintained friendly and professional customer interactions.
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Branch Banker Team Leader
CBT Bank
DuBois, PA
07.2014 - 03.2019
- Supervised cash handling procedures.
- Communicated with team members on job functions, responsibilities and financial goals.
- Resolved issues ethically and with minimal conflict.
- Organized and prioritized workflow with daily planning and team performance assessments.
- Answered customer questions and explained available services such as deposit accounts, bonds and securities.
- Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks and certificates of deposit.
- Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
- Managed team of 5 employees, overseeing hiring, training, and professional growth of employees.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Associate of Science - Occupational Therapy Assistant
Pennsylvania State University
DuBois, PA12.2013
Skills
- Electronic Recordkeeping
- Recordkeeping and Documentation
- Verbal and Written Communication
- Honest and Ethical
- Problem Solving
- Team Leadership
- Cash Handling
- Time Management
Timeline
CNA Trainee
DuBois Continuum Of Care Community
08.2021 - Current
Wire Servicer
CNB Bank
01.2020 - 07.2021
Branch Banker Team Leader
CBT Bank
07.2014 - 03.2019
Associate of Science - Occupational Therapy Assistant
Pennsylvania State University
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