Kelley Gilligan
The Colony
Summary
Enthusiastic Development Coordinator adept at planning and executing projects, proficient in Training and Developing new Associates Decisive leader and strategic planner with excellent problem-solving and organizational skills.
Overview
18
18
years of professional experience
Work History
Store Development Coordinator
Dollar Tree
The Colony
02.2021 - Current
- Developed training materials for new team members and conducted orientation sessions.
- Collaborated with cross-functional teams to ensure operational excellence.
- Developed project plans and timelines for successful completion of projects.
- Identified areas of improvement within existing development processes.
- Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
Store Manager
Dollar Tree
The Colony
05.2019 - 02.2021
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed staff to enhance customer service skills.
- Oversaw inventory management and maintained stock levels efficiently.
- Resolved customer issues promptly to ensure satisfaction and loyalty.
- Recruited, trained and supervised new employees.
- MST
- Model Store
Store Manager
Home Depot
Dallas
01.2013 - 02.2019
- Managed daily store operations and ensured compliance with company policies.
- Trained and developed staff to enhance customer service skills.
- Oversaw inventory management and maintained stock levels efficiently.
Merchandise Exection Manager
Home Depot
Dallas
01.2008 - 01.2013
- Managed merchandise layout to optimize product visibility and accessibility.
- Coordinated with vendors to ensure timely delivery of inventory and supplies.
- Trained staff on merchandising standards and effective product placement techniques.
Education
Some College (No Degree) - Business Administration
Oklahoma State University
Stillwater, OKSkills
- Inventory management
- Store operations
- Vendor coordination
- Training coordinator
- Effective communication
- Problem solving
- Associate Development
Accomplishments
- Advanced Assistant Manager Development
- Advanced Store Manager Development
- Advanced Merchandise Manager Development
Timeline
Store Development Coordinator
Dollar Tree
02.2021 - Current
Store Manager
Dollar Tree
05.2019 - 02.2021
Store Manager
Home Depot
01.2013 - 02.2019
Merchandise Exection Manager
Home Depot
01.2008 - 01.2013
Some College (No Degree) - Business Administration
Oklahoma State University