Kelley Johnson
Sewell,New Jersey
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pet Sitter
Head To Tail Purrfessional
01.2023 - Current
- Prepared food and water
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Server
Dawn To Dusk Cafe
01.2022 - 07.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Cracker Barrell Old Country Store
09.2016 - 01.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Mental Health Associate
Eastern State Hospital
06.2019 - 10.2021
- Communicated effectively, both orally and in writing, with patients from diverse backgrounds.
- Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Education
CCMA - Medical Assistant
Lincoln Technical Institute
Moorestown, NJ02.2024
High School Diploma -
Winfield High School
Winfield, WV05.2005
Skills
- Anatomy & Physiology: Medical Terminology, Vital Signs
- Phlebotomy & Lab Testing: Venipuncture, Urinalysis, Serum Separation, preparation of cultures, capillary punctures & testing
- Health Administration: Billing & Coding, Scheduling Appointments, charting/filing, phone triage, use of EHR systems (Medisoft), Processing, ICD/CPT coding, Third Party Billing/Posting, Accounts Receivable/Payable
- Clinical Procedures: Patient preparation/Education, ECGs, Sterile Technique, Wound Care, First Aid
- Pharmacology: Injections, Proper Dosage
- Microsoft Office (Word, Excel, PowerPoint), Data Entry
Certification
- BLS for HCP - 2003
- Certified Medical Assistant - Pending
Timeline
Pet Sitter
Head To Tail Purrfessional
01.2023 - Current
Server
Dawn To Dusk Cafe
01.2022 - 07.2022
Mental Health Associate
Eastern State Hospital
06.2019 - 10.2021
Server
Cracker Barrell Old Country Store
09.2016 - 01.2022
CCMA - Medical Assistant
Lincoln Technical Institute
High School Diploma -
Winfield High School
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