Kelley Johnson
Gardner
Summary
Entrepreneurial leader with over 15 years' experience in managing retail sites, developing custom-industry clientele, and store merchandising management. Successful executive who can increase business growth to reach sales objectives and boost client satisfaction efficiency. Able to create and monitor corporate oversee, training guidelines, financial performance, and implement organizational-wide best practices.
Overview
11
11
years of professional experience
Work History
Territory Sales Lead
Anderson Merchandisers
06.2024 - Current
- Performed retail management for Walmart, Sams & Targets utilizing the annual budgets of while being supported by a 2-person staff to arrive at a NOI of per quarter
- Organized and produced standard procedures for ensuring compliance within the companies' culture, service guidelines, and merchandising best practices to support the revenue goal requirements
- Developed staff performance improvements by tracking data driven patterns of all locations, to better allocate procedures to perform daily activities faster
Merchandiser
Crossmark
08.2023 - 06.2024
- Organized and merchandised the book depts inside 3 Walmart locations
Business Coordinator
Nielson Underground
03.2022 - 07.2022
- Arranged scheduling and assigning tasks to crews while providing compelling solutions by counseling clients amid identifying and resolving clients' requests to refer to pertaining functional area
- Coordinated with internal and external stakeholders to fill, data manage, draft, and edit business communication, and contracts while running customer relationships and handling routine requests
- Performed weekly and monthly invoicing for project managers by sorting, coding, and entering a high volume of A/P invoices to fulfill and process the payments
- Organized and set up contracts for finance department amid communicating with clients as well as balancing and reconciling statements each month-end to support company revenue
- Recorded and coordinated accounts payable data entry while balancing statements for concurrent projects while utilizing knowledge in client-account documentation
Project Manager
Anderson Merchandisers
05.2020 - 02.2022
- Conducted constant income and expense analyses, as well as overseeing 35-50 associates to maintain an annual revenue, thus completing projects
- Directed and oversaw store remodeling for 8 Walmart locations and provided long-term strategic planning amid ideating sector-specific responses for corporate clients
- Provided blueprint for constant market trend analyses and new market launches, competitor awareness, sourcing materials, acquisition & due diligence to achieve operational efficiency
Market Sales Manager
Anderson Merchandisers
04.2019 - 05.2020
- Oversaw retail sales revenue while monitoring and meeting weekly quota to offer a customized experience based on specific requirements
- Developed metrics on operational data and locate trends specific to 16 Walmart stores while coordinating the job activities and scheduling of 10-person staff
- Supervised and coordinated Anderson and Walmart optimal pricing of goods & services studies amid improving existing costing processes and assuring quality service to reach tactical efficiency
Operations Training Specialist
Anderson Merchandisers
01.2019 - 04.2019
- Built capacity of new and existing merchandising crew by lecturing on placement techniques and quality assurance procedures to increase professionalism of employees
- Created and reengineered instructional processes while implementing enhancements for small group and one-on-one sessions based on individualized measured performance analytics
- Performed workload assessments and devised new operational processes, amid utilizing the monthly personnel training allocation to guide pipeline and reach sales quotas
Territory Sales Lead
Anderson Merchandisers
11.2018 - 01.2019
- Performed retail management for 4 Walmart centers utilizing the annual budget of while being supported by a 2-person staff to arrive at a NOI of per quarter
- Organized and produced standard procedures for ensuring compliance with Walmart company culture, service guidelines, and merchandising best practices to support the revenue goal requirements
- Developed staff performance improvements by tracking data driven patterns of the 4 locations, to better allocate procedures to perform daily activities faster
Sales Merchandiser
Anderson Merchandisers
08.2014 - 11.2018
- Oversaw salesroom monitoring of merchandising display and brand awareness to implement best practices and grow revenue exponentially
- Discerned opportunities to fulfill actionable solutions for planogram organization amid consulting internal database of store policies and industry guidelines to deliver monitoring and efficiency
- Assessed problems with visual marketing displays by collaborating with technical team members while identifying causes of product placement to resolve issues based on thorough investigations
Wireless Sales Consultant
Prime Communications, Inc.
05.2016 - 03.2017
- Led sales efforts by becoming a product spokesperson and establishing company's value proposition for clients' needs with a focus on high potential uses thus always exceeded sales targets
- Coordinated effective customer service by performing after-sales service amid monitoring industry trends and establishing goals to reach the top five sales metrics in location
- Identified and resolved clients' requests by reviewing product features, uses, and warranties, amid providing information of item choices to exceed annual sales goals by 50% in 6 months
Education
High School Diploma -
Monticello High School
Skills
- Sales Strategic Plans
- Project Management
- Store Management Experience
- Planograms Merchandising
- Recruiting & Interviewing
- Customer Service Best Practices
- Teamwork Skills
- Training Employees
- Remodeling Retail Establishment Projects
- Merchandise Distribution and Control
- Payroll Control
- Tax Documentation and Filling
- Accounts Receivable Records and Billing
- Accounts Payable Supplier Records and Disbursement
- ERP Systems
- Strong MS Office Knowledge
- Point-of-Sale (POS)
- Financial / Budget Objectives
- Verifying Store Branch Transactions
- Financial Ratio and Analyses to P&L
Timeline
Territory Sales Lead
Anderson Merchandisers
06.2024 - Current
Merchandiser
Crossmark
08.2023 - 06.2024
Business Coordinator
Nielson Underground
03.2022 - 07.2022
Project Manager
Anderson Merchandisers
05.2020 - 02.2022
Market Sales Manager
Anderson Merchandisers
04.2019 - 05.2020
Operations Training Specialist
Anderson Merchandisers
01.2019 - 04.2019
Territory Sales Lead
Anderson Merchandisers
11.2018 - 01.2019
Wireless Sales Consultant
Prime Communications, Inc.
05.2016 - 03.2017
Sales Merchandiser
Anderson Merchandisers
08.2014 - 11.2018
High School Diploma -
Monticello High School
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