Kelley Maresca
Delray Beach,FL
Summary
Dynamic entrepreneur and owner of Sunshine Organic Herbals LLC, I excel in transforming customer needs into innovative solutions, significantly boosting repeat business through exceptional customer relations and creative product development. My strategic approach to marketing and cost management, coupled with a knack for engaging staff and customers alike, showcases my multifaceted skill set in problem-solving and leadership.
Overview
16
16
years of professional experience
Work History
Owner
Sunshine Organic Herbals LLC
Delray Beach, FL
01.2008 - Current
- Managed day-to-day business operations.
- Hired, trained, and motivated a team of employees to perform daily business functions. Scheduled employees for shifts, taking into account customer traffic and employee strengths. Established a positive workplace that fostered employee engagement, collaboration, and loyalty. Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels. Supervised creation of exciting merchandise displays to catch attention of store customers.
- Consulted with customers to assess individual needs and created optimal solutions. Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation. Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Implemented marketing strategies to increase brand awareness and attract new customers. Diversified revenue streams by exploring new markets and developing proprietary products and services tailored to those markets needs. Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
Certificate - Holistic Health Practitioner
AADP
Certificate - Juicing Therapist
Juice Guru Institute
Certificate - Master Herbalist
Heart of Herbs
Certificate - Birth Doula
DONA
Certificate - Crystal Healing Practitioner
HMCA
Skills
- Excellent Customer Service
- Clear and effective communication
- Strong multitasking
- Complex Problem-Solving
- Food safety and sanitation
- Nutrition knowledge
- Social Media navigation
- Engaging personality
Timeline
Owner
Sunshine Organic Herbals LLC
01.2008 - Current
Certificate - Holistic Health Practitioner
AADP
Certificate - Juicing Therapist
Juice Guru Institute
Certificate - Master Herbalist
Heart of Herbs
Certificate - Birth Doula
DONA
Certificate - Crystal Healing Practitioner
HMCA