Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kelley Mcpherson

Helena,AL

Summary

Dynamic professional with a strong background at AGC North America, excelling in quality control and collaborative teamwork. Proven ability to enhance operational efficiency through analytical problem-solving and a self-directed work ethic. Committed to maintaining high standards and fostering positive relationships, ensuring exceptional service and satisfaction in every task.

Overview

3
3
years of professional experience

Work History

Associate

AGC NorthAmerica
07.2024 - 03.2025
  • Assisted in executing daily operational tasks to support team objectives.
  • Maintained accurate records of inventory and supplies for efficient workflow.
  • Collaborated with team members to ensure adherence to safety protocols.
  • Supported training initiatives by learning new tools and systems quickly.
  • Contributed to process improvement discussions by providing feedback on existing practices.
  • Observed and learned various job functions to enhance overall skill set.

Dasher

Door Dash
05.2022 - 05.2024
  • Delivered timely food orders to customers, ensuring satisfaction and adherence to delivery protocols.
  • Navigated routes efficiently using GPS technology, optimizing delivery times and minimizing delays.
  • Maintained communication with customers regarding order status, enhancing customer service experience.
  • Assisted in managing multiple deliveries simultaneously, demonstrating strong organizational skills under pressure.
  • Followed safety guidelines while handling food items, ensuring compliance with health regulations.
  • Adapted quickly to changing schedules and high-demand periods, maintaining productivity levels.
  • Engaged with customers professionally, fostering positive relationships and encouraging repeat business.
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Resolved customer issues promptly and courteously, resulting in positive feedback.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.

Education

Horticulture

Lawson State
Bessemer, AL

GED -

Birmingham Board of Education
Birmingham, AL
05.1993

Skills

    Manufacturing proficiency

    Soldering and burnishing

    Auto glass soldering

    Quality control checks

    Collaborative teamwork

    Self-directed work ethic

    Efficient time utilization

    Analytical problem solving

    Long-hour commitment

References

Lyndsey Lyons (205) 920-0850

Davin Moore    (205) 659-1980

Timeline

Associate

AGC NorthAmerica
07.2024 - 03.2025

Dasher

Door Dash
05.2022 - 05.2024

Horticulture

Lawson State

GED -

Birmingham Board of Education
Kelley Mcpherson