Kelley Olson
Escondido,CA
Summary
I'm a hardworking and motivated job seeker with a passion for engaging with customers to ensure a memorable dining experience. I have about four years of experience in a busy restaurant establishment and I'm able to handle high-pressure situations with the ability to maintain upbeat interpersonal skills.
Overview
4
4
years of professional experience
Work History
Server/Cashier
Point Loma Fish Shop
2023.03 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep the dining room and work areas clean.
Cashier/Head Hostess
Koi Japanese Restaurant
2021.03 - 2022.10
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Legends Sports Bar And Grill
2020.02 - 2021.02
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Science - Accounting
California State University - San Marcos
San Marcos, CA05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Food Running
- Adaptable and Flexible
- Multitasking Abilities
- Attention to Detail
- Teamwork and Collaboration
Timeline
Server/Cashier
Point Loma Fish Shop
2023.03 - Current
Cashier/Head Hostess
Koi Japanese Restaurant
2021.03 - 2022.10
Host
Legends Sports Bar And Grill
2020.02 - 2021.02
Bachelor of Science - Accounting
California State University - San Marcos
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