Kelley Pellerin
Portland,OR
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Consultant
New World International
Vancouver, WA
02.2025 - Current
- Developed strategic plans to enhance client engagement and satisfaction.
- Analyzed market trends to inform business development initiatives and drive growth.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Nonprofit Co-Founder
Coalition for African Refugees (CFAR)
Portland, OR
05.2023 - Current
- Developed strategic partnerships with local organizations to enhance refugee support services.
- Led community outreach initiatives to raise awareness of refugee issues and resources.
- Facilitated workshops addressing integration challenges faced by refugees in the community.
Staff Manager
AYCO (African Youth and Community Organization)
Portland, OR
07.2021 - 03.2023
- Contact Jamal Dar, Director 503-475-8802
- Led initiatives to enhance community engagement and program effectiveness
- Developed training programs for staff to improve service delivery
- Streamlined operational processes, increasing efficiency across departments
- Mentored junior staff, fostering professional growth and skill enhancement
- Facilitated workshops to promote youth empowerment and leadership skills
- Collaborated with stakeholders to align organizational goals with community needs
Vice President/Relationship Manager
Homestreet Bank
Portland
08.2015 - 09.2019
- Cultivated and managed relationships with high-value clients to enhance customer satisfaction and retention.
- Developed strategic financial solutions tailored to meet client needs and drive business growth.
- Analyzed market trends and client feedback to inform product development and improvement strategies.
- Collaborated with senior leadership to align relationship management strategies with overall business objectives.
- Identified new business prospects through targeted prospecting activities, significantly growing the client base over time.
Education
Associate of Arts - Business Communication
Portland Community College
Portland, OR1987
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Analytical thinking
- Customer relationship management
- Project leadership
- Time management
- Client engagement
- Work Planning and Prioritization
Accomplishments
- Supervised team of 25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Community Health Worker
- Mental Health First Aid
- Active NET/CERT (PBEM)
- Crisis De-escalation Training
- Mass Fatality Training
Interests
Travel – 39 States & 22 Countries so far, Cultural Cooking – Traveling Chef, Beaches and faraway places – Scuba Diving & Snorkeling, Dogs and overall animal lover
Timeline
Independent Consultant
New World International
02.2025 - Current
Nonprofit Co-Founder
Coalition for African Refugees (CFAR)
05.2023 - Current
Staff Manager
AYCO (African Youth and Community Organization)
07.2021 - 03.2023
Vice President/Relationship Manager
Homestreet Bank
08.2015 - 09.2019
Associate of Arts - Business Communication
Portland Community College
Contact
- Phone: 503-730-5800
- EMAIL: Kpel40@gmail.com