Senior healthcare administrator, consultant, and public health professional with more than 20 years of experience leading federally and state-funded health programs, quality improvement initiatives, grant administration, compliance, strategic planning, and workforce development. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Work History
Faculty
3 Years 9 Months
Jefferson Health NJ HIV Training & Capacity Development (NJTACD) | 11.2022 - Current
Delivered statewide professional education programs to enhance knowledge and skills in health-related fields.
Trained healthcare providers and community organizations across New Jersey to improve service delivery and community health outcomes.
Facilitate continuing education programs.
Business Consultant
4 Years 2 Months
Rutgers New Jersey Medical School | 06.2022 - Current
Collaborated with senior management on improving the division's program management
Managed Ryan White and Family Planning operations to ensure program effectiveness.
Coordinated marketing and community outreach initiatives to enhance program visibility.
Reviewed and revised organization's policies and procedures for all programs.
Supported the grant management process and established standardized processes to achieve deliverables.
Facilitated data reporting and compliance initiatives to meet regulatory standards.
Owner / Principal Consultant
5 Years 6 Months
Indue Consulting, LLC | 02.2021 - Current
Delivered consulting services to healthcare organizations and nonprofit agencies, enhancing operational effectiveness.
Developed and implemented operational policies and procedures to streamline organizational processes.
Assist agencies with strategic planning and regulatory compliance.
Conduct organizational assessments.
Design quality management systems.
Develop operational policies and procedures.
Guided agencies in strategic planning and regulatory compliance, ensuring alignment with industry standards.
Business Consultant
2 Years 2 Months
Rutgers University School of Nursing – FXB Center | 10.2023 - 12.2025
Consulted on clinical quality management and performance improvement initiatives to enhance patient outcomes.
Advise leadership regarding quality improvement strategies and implementation planning.
Conduct comprehensive clinical data reviews to improve reporting accuracy.
Monitor clinical databases for data integrity and regulatory compliance.
Developed and revised organizational policies and standard operating procedures to ensure compliance and operational effectiveness.
Advised leadership on quality improvement strategies and implementation planning to align with organizational goals.
Develop and revise organizational policies and standard operating procedures.
Grant Peer Reviewer
New Jersey Department of Health | 01.2021 - 01.2021
Reviewed funding applications using standardized scoring criteria.
Reviewed funding applications, providing insights based on standardized scoring criteria.
Prepared funding recommendations to guide decision-making for grant allocations.
Evaluated statewide HIV grant proposals.
Program Support Specialist
5 Years
Rutgers New Jersey Medical School | 01.2016 - 01.2021
Coordinated program logistics, ensuring seamless operations and communication among stakeholders.
Analyzed program data to identify trends, improving service delivery and operational efficiency.
Managed scheduling of events and meetings, optimizing resource allocation and participant engagement.
Facilitated onboarding sessions for new team members, promoting cohesive integration into the organization.
Streamlined documentation processes, enhancing accuracy and accessibility of program-related information.
Mentored junior staff on best practices in project management, fostering professional development within the team.
Maintained organized records of project milestones and deliverables, ensuring easy access to crucial information when needed.
Conducted thorough research to inform decision-making processes, resulting in well-informed strategic planning efforts.
Enhanced program efficiency by streamlining processes and implementing strategic improvements.
Ensured compliance with company policies and industry regulations through diligent documentation and reporting procedures.
Developed tailored solutions for unique challenges facing various projects, ensuring successful outcomes.
Contributed to a positive work environment by actively participating in team-building activities and maintaining open lines of communication with colleagues.
Assisted in the creation of compelling grant proposals that secured essential funding for key initiatives.
Facilitated collaboration between departments to ensure seamless integration of program objectives into overall organizational strategies.
Created documents, reports, and spreadsheets detailing program information.
Implemented best practices in program management, contributing to a consistent record of success across all initiatives.
Managed multiple concurrent projects efficiently, prioritizing tasks based on deadlines and resource availability.
Communicated clearly with program staff and participants through written and digital correspondence.
Trained and supervised employees on office policies and procedures.
Program Manager
11 Years
Catholic Charities | 01.2005 - 01.2016
Managed multiple correctional health and HIV programs to ensure compliance and effective service delivery
Coordinated discharge plans for Ryan White program participants to ensure continuity of care.
Developed HIV testing initiatives aimed at improving early detection and treatment in the community.
Administered budget to optimize resource allocation and support program objectives
Staff supervision
Grant management
Developed community partnerships to enhance program reach and engagement
Program development
Policy development
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice | New York | 12.2001
Associate of Arts - Social Sciences
Ocean County College | Toms River | 02.1999
Skills
Healthcare Administration
Clinical Operations
Program Management
Program Development
Quality Improvement
Performance Improvement
Program Evaluation
Strategic Planning
Grant Administration
Grant compliance
Healthcare Compliance
Policy development
Clinical Data Management
Project Management
Budget Management
Organizational Development
Community Partnerships
Workforce training
Staff Supervision
EPIC
Certification
Certified New Jersey HIV Rapid Tester (#6112)
IRB Citi Certified, Social / Behavioral / Epidemiologic Research Investigators (exp 2027-01-01)
Quality Improvement Experience
Clinical Quality Management
Data Validation
Performance Improvement
Compliance Monitoring
Policy Review
Clinical Workflow Improvement
Policy and Procedure Development
Development and revision of policies related to:
Telehealth
Patient Safety
Quality Management
Cultural Competency
Family Planning
HIV Prevention
Clinical Operations
Compliance
Research Support
Assisted with all eIRB submissions within the Rutgers Department of Pediatrics, Division of Adolescent & Young Adult Medicine. Provided clinical research coordination for the following:
Study ID: Pro20170000224 Title: Adolescent Vaccination QI Project
Study ID: Pro20180002169 Title: Barriers to Viral Suppression
Study ID: Pro2019001341 Title: A youth-tailored approach for patients living with HIV and medication adherence
Study ID: Pro20180000275 Title: Nexplanon Pilot Study
Timeline
Business Consultant
Rutgers University School of Nursing – FXB Center
10.2023 - 12.2025Read More
Faculty
Jefferson Health NJ HIV Training & Capacity Development (NJTACD)