Kelley Ross
Anacortes
Summary
Detail-oriented phlebotomist skilled in venipuncture techniques, laboratory testing, and infection control. Committed to maintaining patient comfort and safety while ensuring accurate sample processing and adherence to regulations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant/Laboratory Phlebotomist
Island Health Hospital
Anacortes
12.2015 - Current
- Performed routine laboratory tests and prepared samples for analysis.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Utilized electronic health record systems for accurate patient data entry.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry in electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Collected, labeled, and stored laboratory specimens to ensure proper handling before testing.
- Collected blood samples using venipuncture and capillary techniques.
- Maintained accurate patient records and sample labeling procedures.
- Processed specimens for laboratory testing following safety protocols.
- Trained new staff on phlebotomy techniques and hospital protocols.
- Ensured compliance with infection control standards in laboratory settings.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Conducted various blood tests and updated results into paper and electronic charts.
- Reported any incidents or irregularities observed during specimen collection process according to lab policies.
- Provided comfort and assurance to patients during procedures to enhance their overall experience and care.
- Recognized and addressed potential donor reactions such as fainting or dizziness quickly and appropriately.
- Transported specimens safely from collection sites to laboratories using appropriate containers and temperature controls.
- Adhered to quality standards set by the laboratory for specimen collection techniques.
- Inspected equipment used in phlebotomy procedures before each use and reported any problems or malfunctions immediately.
- Conducted maintenance on equipment regularly according to manufacturer's specifications.
- Assisted in training new phlebotomists on proper techniques for collecting blood samples.
- Followed infection control guidelines when handling biohazardous materials such as needles, tubes.
- Responded promptly to requests from medical personnel regarding urgent blood draws or special needs.
- Prepared supplies needed for specimen collection including tourniquets, gauze pads, alcohol swabs.
- Processed specimens according to laboratory instructions while adhering to safety regulations.
- Ensured that specimens were collected in accordance with established protocols and standards.
- Reviewed test orders from physicians or other authorized practitioners for accuracy prior to drawing blood samples.
- Maintained accurate records of all specimen collection, labeling and transport procedures.
- Collected specimens for special testing such as drug screens, paternity tests.
- Provided guidance to patients on pre-test preparations such as fasting requirements.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Conducted quality control checks to ensure the accuracy of test results.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Demonstrated proficiency in using a variety of collection techniques and equipment.
- Entered patient information and test orders into computer systems accurately.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Assisted in the training and mentoring of new phlebotomy staff.
- Scheduled appointments and managed patient flow to minimize wait times.
- Participated in continuing education to stay current with phlebotomy practices.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Collected specimen samples and transported to laboratory for processing.
Education
GED -
Yakima Valley Community College
Yakima, WA02-1995
Skills
- Phlebotomy techniques
- Venipuncture techniques
- Laboratory testing and sample processing
- Laboratory procedures
- Electronic health records management
- HIPAA compliance
- Infection control practices
- Patient scheduling
References
References available upon request.
Certification
Medical Assistant Phlebotomist Certification
Timeline
Medical Assistant/Laboratory Phlebotomist
Island Health Hospital
12.2015 - Current
GED -
Yakima Valley Community College