Lelahel toussaint
Pembroke Pines,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
13
13
years of professional experience
Work History
Medical Assistant/Laboratory Phlebotomist
University Of Miami Hospital
02.2021 - 02.2026
- Assisted healthcare professionals with patient examinations and procedures.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
- Educated patients on treatment plans, medications, and follow-up care instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Sales Associate
Home Depot
04.2017 - 05.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays and inventory organization to optimize store presentation.
- Processed transactions accurately using POS systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve sales goals and improve customer service quality.
- Trained new associates on product knowledge, policies, and customer engagement techniques.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Clerk
Shop Rite Food Market
05.2013 - 04.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate inventory records and assisted with stock replenishment.
- Collaborated with team members to enhance store displays and product placement.
- Trained new clerks on operational procedures and customer service standards.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Education
Respiratory Therapy -
Concorde Career College
Miramar, FL06-2027
Medical Assistant -
Lincoln Tech
Shelton, CT07-2019
High School Diploma -
Westhill High School
Stamford, CT06-2014
Skills
- Phlebotomy techniques
- Specimens collection and processing
- Vital signs monitoring
- CPR
- Multi-tasking strength
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
Timeline
Medical Assistant/Laboratory Phlebotomist
University Of Miami Hospital
02.2021 - 02.2026
Sales Associate
Home Depot
04.2017 - 05.2020
Clerk
Shop Rite Food Market
05.2013 - 04.2017
Respiratory Therapy -
Concorde Career College
Medical Assistant -
Lincoln Tech
High School Diploma -
Westhill High School